Maintenance Supervisor for Palmer Place Apartments

2 weeks ago


Camden SC USA, United States NHE, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Maintenance Supervisor to join our team at Palmer Place Apartments in Camden, SC. As a key member of our maintenance team, you will be responsible for overseeing the physical assets, general maintenance repairs, apartment make-readies, preventive maintenance, and construction or rehabilitation projects for our apartment community.

Key Responsibilities
  • Supervise and schedule maintenance activities for the apartment community, including maintenance staff and vendors.
  • Work closely with the Community Manager to ensure timely completion of maintenance tasks and projects.
  • Determine weekly apartment make-ready and Service Request schedules.
  • Report apartments that are ready to show to the Community Manager.
  • Complete weekly/daily maintenance employee schedules and assignments in tandem with the Community Manager.
  • Communicate assignments and tasks to employees and ensure they have all necessary instructions to complete tasks properly.
  • Periodically check the work progress of each maintenance employee and provide immediate assistance and instruction as needed.
  • Provide input to the Community Manager regarding employee performance evaluations, employee compliments from residents, corrective counseling needs, etc.
  • Assist the Community Manager in recruiting and interviewing potential staff members.
  • Coordinate, schedule, and respond to resident/management requests and Service Requests for occupied apartments.
  • Use Service Request and schedules to establish priorities and determine which requests or emergencies should be top priority.
  • Assign Service Requests equally to Maintenance Technicians.
  • Monitor the completion of Service Requests to limit call backs.
  • Coordinate warranty work orders with vendors.
  • Monitor the number of times a specific repair must be repeated and determine the course of action.
  • Coordinate, schedule, and prepare vacant apartments for move-in.
  • Walk all vacant units to determine make-ready needs and coordinate with the Community Manager to make a schedule and assignments.
  • Ensure all repairs/replacements necessary for an apartment to be occupied are completed.
  • Ensure all trash from apartments is cleaned out before, during, and after make-ready activity.
  • Coordinate and schedule appropriate safety and skills training for maintenance employees.
  • Assess training needs of maintenance employees and provide input for training programs along with the Community Manager and Director of Maintenance.
  • Provide one-on-one training to employees who need to polish current skills or wish to learn new skills.
  • Prepare, train, and encourage all levels of maintenance staff for the opportunity to be promoted.
  • Provide initial safety and safety equipment training for all new employees.
  • Identify and correct hazardous community conditions.
  • Tour the property daily to look for needed maintenance and liability hazards and report to the Community Manager.
  • Repair hazards or assign completion of these tasks to Maintenance Technicians. Also secure storage/pool areas, check timers, and listen for electrical shorts and malfunctioning motors.
  • Periodically complete written property safety audits.
  • Coordinate, schedule, and perform preventive maintenance on equipment and apartments.
  • Order supplies while managing the maintenance budget.
  • Work with the Community Manager and use input from maintenance staff to determine supplies and equipment needs.
  • Must get approval from the Community Manager prior to placing orders for major expenditures and unbudgeted items.
  • Provide input to the Community Manager in determining needs for the next fiscal year budget.
  • Attendance is an essential job function.
  • May be requested to assist in other communities, if needed.
  • Assist with hazardous weather problems, fires, floods, freezes, etc.
  • Responsible for overall organization and cleanliness of work areas and maintenance shops.
  • Attends and participates in industry and NHE's training programs as required.
  • Responsible for vendor management, contract monitoring, and quality control.
  • Performs the tasks of subordinate associates as needed.
  • Perform any and all other duties as requested or assigned by your supervisor/manager.
Requirements
  • Construction experience preferred.
  • Previous supervisory experience is required.
  • Must be able to troubleshoot and repair HVAC equipment, plumbing systems, electronic systems, all major appliances, pool and spa equipment, and other systems on the community (gates, phone jacks, irrigation systems, etc.).
  • Must have a valid driver's license or means of immediate transportation to provide service calls.
Benefits
  • HDHP Health Insurance Plan
  • PPO Health Insurance Plan
  • Vision Insurance
  • Dental Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Group Life Insurance
  • Health Savings Account (offered for HDHP plan)
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • 401k Retirement plan
  • 12 Paid Holidays (includes Birthday Holiday)
  • Up to 130 hours of PTO


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