Customer Service Representative

7 days ago


Point Pleasant Beach, New Jersey, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Work closely with customers to understand their needs and preferences, making recommendations and providing solutions to meet their needs.
  • Contribute to a positive and inclusive store environment, promoting a culture of respect and empathy.
  • Meet or exceed sales targets, while maintaining a high level of customer satisfaction.
  • Stay up-to-date with product knowledge and features, providing expert advice to customers.
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary and benefits package, including:

  • A comprehensive benefits program, including medical, dental, and vision coverage.
  • A 401(k) retirement plan with company match.
  • Opportunities for career growth and professional development.
  • A fun and dynamic work environment, with a team of passionate and dedicated colleagues.
Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced retail environment.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to lift up to 25 pounds and stand for long periods.
How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online portal. We look forward to hearing from you



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