Customer Service Representative
7 days ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will play a critical role in delivering exceptional customer experiences and driving sales growth.
Key Responsibilities- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Work closely with customers to understand their needs and preferences, making recommendations and providing solutions to meet their needs.
- Contribute to a positive and inclusive store environment, promoting a culture of respect and empathy.
- Meet or exceed sales targets, while maintaining a high level of customer satisfaction.
- Stay up-to-date with product knowledge and features, providing expert advice to customers.
As a Customer Service Specialist at Sherwin-Williams, you will enjoy a competitive salary and benefits package, including:
- A comprehensive benefits program, including medical, dental, and vision coverage.
- A 401(k) retirement plan with company match.
- Opportunities for career growth and professional development.
- A fun and dynamic work environment, with a team of passionate and dedicated colleagues.
To be successful in this role, you will need:
- A high school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced retail environment.
- Basic math skills and accuracy with handling cash and credit transactions.
- Ability to lift up to 25 pounds and stand for long periods.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to our online portal. We look forward to hearing from you
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