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Bilingual Mobile Receptionist Float Specialist

2 months ago

San Marcos, California, United States TrueCare Full time
Job Summary

We are seeking a highly skilled and bilingual Mobile Receptionist Float Specialist to join our team at TrueCare. As a key member of our mobile medical and dental teams, you will be responsible for providing exceptional patient care and administrative support while on the road.

Key Responsibilities
  • Perform pre-trip inspections and drive the mobile unit to all scheduled events
  • Maintain vehicle cleanliness, including waste removal coordination and washing
  • Arrange for maintenance and fueling of the mobile unit
  • Maintain contact with site supervisors and update them on any changes in schedule
  • Ensure all necessary paperwork, including FACT sheets, GFE, and patient registration, is complete and accurate for all patients
  • Adhere to all HIPAA guidelines
  • Screen patients and obtain proof of income according to TrueCare protocol
  • Check in patients and verify patient information and payment source
  • Accept payments and follow accounting procedures
  • Answer incoming calls, address inquiries, take detailed messages, and call out to confirm patient appointments
  • Float to clinics in need when the mobile unit is not in service
Requirements
  • High school diploma or equivalent
  • Safe driving and on-time operation of the mobile unit
  • Minimum 2 years of administrative/clerical experience
  • Familiarity with medical and/or dental terminology
  • Knowledge of professional and ethical standards of healthcare delivery
  • Computer proficiency, particularly with the Microsoft Office suite, including Outlook and Word, and with electronic health record data entry
  • Bilingual in English and Spanish
  • Valid California Class C Driver's License
Preferred Qualifications
  • Associate's degree in business/office administration, healthcare administration, or a related field
  • Medical and/or dental receptionist office experience
  • Experience working in a community health clinic setting
Benefits
  • Competitive compensation
  • Low-cost health, dental, vision, and life insurance
  • 3 weeks PTO, 10 paid holidays
  • Tuition reimbursement, employee assistance program