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Field Service Engineer

1 month ago

Phoenix, Arizona, United States BD Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team at BD. As a Field Service Engineer, you will be responsible for providing technical support services, including installation, maintenance, and repair of BD medical systems and components.

Key Responsibilities:

  • Provide technical support services to customers and dealers
  • Assist in the development of local inventory levels
  • Manage service contracts with key accounts
  • Interface between customers, dealers, sales representatives, and BD to resolve service issues
  • Conduct training sessions at customer sites and at trade shows
  • Maintain up-to-date records of service activities

Requirements:

  • Associates degree or equivalent field service experience required
  • Ability to read, analyze, and interpret business procedures, technical processes, and regulatory codes
  • Basic computer knowledge required, Microsoft Office, Word, Excel, PowerPoint
  • Experience using software diagnostic tools
  • Excellent verbal and written communication skills
  • Ability to manage multiple tasks simultaneously while maintaining a high level of attention to detail

About BD:

BD is a global medical technology company that is committed to advancing the world of health. We offer a competitive package of compensation and benefits programs, as well as opportunities for professional growth and development.