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Customer Engagement Coordinator

2 months ago

Tucson, Arizona, United States TheHomeMag Full time
Position Overview

TheHomeMag is expanding its dedicated team and is in search of a Customer Engagement Coordinator to join our office support staff.

This part-time role will provide essential assistance in various capacities, including:

  • Organizing Category & Premium Placement Layouts
  • Maintaining Premium Position Tracking Spreadsheets
  • Managing Call Tracking Numbers
  • Verifying Corporate Magazine Advertisement Contact Numbers
  • Providing support for Magazine Manager & CallSource/Convirza
  • Entering Contracts for multiple magazine locations
  • Tracking Availability for Inserts
  • Offering administrative support to Account Executives
  • Coordinating Gas Card and Sales Representative Magazine Distribution
  • Overseeing the Magazine Library
  • Quality Checking each magazine issue
  • Collaborating with Design and Sales on Collateral Needs
  • Assisting with Front Desk responsibilities and incoming calls as needed
  • Supporting shipments, office events, and other company activities when required

While we do not expect candidates to possess experience in every area, we are looking for individuals with specific skills to effectively manage these responsibilities.

Key skills include:

  • Exceptional organizational abilities
  • Proficiency with numbers and spreadsheets
  • A desire to assist sales teams
  • A commitment to accuracy
  • Strong multitasking capabilities
  • Ability to work independently and think critically
About TheHomeMag

TheHomeMag has been a trusted name in the home improvement sector for over twenty years, inspiring homeowners across the nation. Operating in 70 unique markets across 30 states, we distribute an impressive 120 million magazines annually.

Our mission goes beyond traditional print, as we embrace digital innovation, connecting consumers with top home improvement professionals through our online marketplace. Our email advertising initiatives keep our subscribers informed about the latest trends and offerings.

As we continue to grow, we remain committed to building a strong team. With over 200 employees, we cultivate a brand synonymous with quality and trust.

With an organizational revenue of $150 million, including our thriving franchise markets, we attribute our success to our dedication to delivering high-value content and services, helping consumers transform their houses into dream homes.