Retail Security Associate

2 weeks ago


Wichita, Kansas, United States Ross Stores, Inc. Full time

Company Overview:

At Ross Stores, Inc., we pride ourselves on being the largest off-price retailer in the nation, with a robust network of over 2,000 locations. Our mission is to deliver a diverse selection of high-quality brands and trendy merchandise at unbeatable prices, creating an enjoyable shopping experience for our customers.

Position Summary:

The Retail Security Associate plays a crucial role in ensuring a safe shopping environment by maintaining a visible presence at store entrances and throughout the sales floor. This position is responsible for deterring theft and fraud while providing exceptional customer service.

Key Responsibilities:

  • Maintain a visible presence at store entrances and exits, greeting customers with eye contact and a friendly demeanor.
  • Monitor the sales floor for potential theft indicators and collaborate with store leadership to implement loss prevention strategies.
  • Assist in creating a safe environment by adhering to safety protocols and addressing any safety concerns promptly.
  • Engage with customers in a courteous manner, answering questions and providing assistance as needed.
  • Participate in training and development initiatives to enhance loss prevention knowledge and skills.

Essential Qualifications:

  • High School diploma or equivalent; an Associate's degree is preferred.
  • Experience in retail supervision or loss prevention is advantageous.
  • Possession of an active Security Guard License is preferred.
  • Ability to thrive in a fast-paced retail environment and effectively resolve conflicts.

Physical Requirements:

Must be able to stand, walk, and move around the store for extended periods. The role may require lifting objects over 25 lbs and performing tasks that involve bending or crouching.

Commitment to Diversity:

Ross Stores, Inc. is dedicated to fostering an inclusive workplace that values diversity and promotes equity. We celebrate the unique backgrounds and perspectives of our employees and customers.

This job description provides a summary of the primary duties and responsibilities associated with the Retail Security Associate position. It is not intended to be an exhaustive list of all tasks and may be subject to change at the discretion of management.



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