Sterile Processing/Central Service Technician II, Full Time

2 weeks ago

Tacoma, Washington, United States Kaiser Permanente Full time
Job Summary:

As a Central Service Technician II at Kaiser Permanente, you will play a vital role in ensuring the highest quality patient care by processing and sterilizing medical instruments and equipment. Under general supervision, you will perform a wide range of tasks related to inventory, decontamination, inspection, maintenance, and assembly of general and specialized surgical devices, reusable instrumentation, and equipment.

Essential Responsibilities:

• Demonstrate knowledge of the KFHPW Mission and the supportive role of the CSR Department and staff in contributing to the accomplishment of KFHPW's customer service, clinical, and financial goals.
• Identify unsafe conditions/practice and must be familiar with and practice safety, infection control, and employee health policies and standards.
• Identify own education needs and complete all mandatory training.
• Participate in error reporting and correction and continuous improvement of system processes and staff and department performance.
• Demonstrate knowledge of patient care areas, the instruments and medical devices they use, their collective and individual needs, concerns, and expectations.
• Anticipate provider needs and compare daily surgery and procedure schedules, provider preferences, and instrument inventory and alert case coordinators if additional instrumentation will need to be acquired.
• Provide excellent customer service, partnering with, and offering assistance, guidance to internal and external customers, as well as service recovery when there's a complaint.
• Actively participate in the identification of educational needs of individuals, the department, and customer staff.
• Assist new surgeons and surgery staff in their orientation to the instrument inventory, set arrangement, and location in the sterile core.
• Provide assistance to Specialty clinics and providers in determining and accessing needed instruments, standardizing with other providers, reducing new purchases with exchanges of surplus, and optimizing access of a clinic's inventory through the setup of centralized storage.
• Perform and document sterilizer cycles, assuring parameters for sterilization are met. Challenge sterilizer performance with chemical and biological indicators. Initiate a recall or stop a process if potentially incomplete or unsafe for patient use.

Basic Qualifications:
• Experience: Minimum one (1) year of experience with C.S., O.R. instrumentation reprocessing or related area.
• Education: High School Diploma or General Education Development (GED) required.

• License, Certification, Registration: Registered Central Service Technician Certificate within 3 months of hire.

• Additional Requirements:
• Ability to recognize, initiate, and accomplish all departmental work activities with minimal supervision.
• Ability to establish and maintain rapport with co-workers and customers.
• Ability to multi-task and prioritize amid multiple demands for attention.
• Ability to maintain quality and attention to detail within a quick-paced environment.
• Knowledge of Infection Control principles, medical terminology, and basic communication skills.

• Completion of the Central Service Training course is required by date of hire/transfer.

Preferred Qualifications:

N/A

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