Automotive Service Consultant

4 weeks ago

Needville, Texas, United States Hometown Tire and Service Full time
Job Overview

About Our Company: Become a part of our team at Hometown Tire and Service, a family-owned automotive repair shop with a rich history of delivering exceptional service. We pride ourselves on our commitment to quality and a welcoming atmosphere, ensuring that our customers receive the best care for their vehicles. Our facility is bustling with activity, equipped with state-of-the-art tools and technology, allowing our technicians to perform at their best. We promote a collaborative and encouraging work environment where every employee is recognized and supported in their professional growth.

Position Summary: We are on the lookout for a dedicated Automotive Service Consultant to enhance our team of experienced professionals. In this pivotal role, you will help uphold our esteemed reputation by delivering outstanding service to our clientele. With access to top-tier equipment and resources, you will have the chance to demonstrate your skills while contributing to our collective success.

Key Responsibilities
  • Welcome customers with a friendly demeanor and identify their vehicle service requirements.
  • Provide precise estimates for automotive repairs and maintenance services.
  • Coordinate appointments and oversee the service workflow efficiently.
  • Serve as a bridge between customers and our technical team to ensure effective communication.
  • Keep thorough records of services rendered, parts utilized, and customer interactions.
  • Encourage a positive workplace culture by promoting teamwork, professionalism, and a dedication to excellence.
Essential Skills and Qualifications
  • Strong customer service abilities focused on fostering positive customer interactions.
  • Exceptional verbal and written communication skills.
  • Capability to thrive in a fast-paced environment.
  • Basic knowledge of automotive maintenance and repair services.
  • Proficiency in computer systems and software related to automotive service.
  • Valid driver's license with a clean driving history.
Preferred Skills and Qualifications
  • Prior experience as an Automotive Service Consultant in a repair shop.
  • Familiarity with diagnostic tools and automotive terminology.
Benefits of Joining Hometown Tire and Service
  • Competitive salary based on experience.
  • Comprehensive benefits package including health, dental, and vision insurance, along with a retirement savings plan.
  • Lunch provided on Saturdays.
  • Paid time off.
  • Opportunities for career growth and professional development.
  • A supportive team atmosphere with chances for collaboration and mentorship.

Application Process: If you are a qualified Automotive Service Consultant seeking a rewarding opportunity within a well-established shop dedicated to exceptional service, we invite you to submit your resume and cover letter outlining your relevant experience and qualifications.

Hometown Tire and Service is an equal opportunity employer committed to fostering diversity and inclusion in the workplace. We welcome applications from individuals of all backgrounds.

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