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Retail Supervisor

2 months ago

Reno, Nevada, United States Work World Full time
Job Overview

Work World is a leading specialty retailer of workwear and work boots in the Western U.S. We are seeking a highly skilled and motivated Retail Supervisor to join our team.

Key Responsibilities
  • Open and close the store, ensuring a secure and well-maintained environment.
  • Direct workflow on the sales floor, prioritizing tasks and delegating responsibilities as needed.
  • Assist customers with inquiries and requests in-store and over the phone, providing exceptional customer service.
  • Demonstrate in-depth knowledge of products and services, making informed recommendations to customers.
  • Greet customers in a friendly and polite manner, creating a welcoming atmosphere.
  • Maintain a clean and organized store environment, adhering to company standards.
  • Process transactions at the cash register, handle payments, and issue receipts.
  • Monitor inventory levels, restock shelves as needed, and perform other duties assigned by management.
Requirements
  • 1-2 years of retail customer service experience, preferably in a supervisory role.
  • Availability to work nights and weekends, as needed.
  • Excellent customer service and verbal communication skills.
  • Basic math skills and attention to detail.
  • Demonstrated selling skills and ability to maintain a professional appearance.
  • Ability to climb a ladder, lift 25 pounds, and stand for long periods.
  • Bi-lingual skills a plus.
What We Offer
  • Competitive pay and benefits package.
  • Sick time and generous employee discounts.
  • Opportunities for leadership development and career growth.
Company Culture

Work World operates on a lean and close-knit team structure, allowing each employee to have a direct impact on the company's success. We value honesty, respect, and integrity, and require each employee to demonstrate these values.