Quality Assurance Team Leader

1 week ago


Rogersville, Missouri, United States Undercover Inc Full time
Job Overview

Undercover Inc is a leader in the automotive accessories sector, known for its innovative solutions that prioritize style, durability, and functionality. If you are passionate about the automotive field and have a strong dedication to quality, this role may be the perfect fit for you.

We are currently seeking a Quality Control Supervisor to oversee our operations. We provide competitive salary packages, comprehensive benefits, and opportunities for professional development within a company that values its workforce.

Position Summary

The Quality Control Supervisor will manage a team of inspectors responsible for ensuring that all products meet stringent quality and aesthetic standards. This role involves conducting regular audits and leading initiatives for continuous improvement, including corrective actions and root cause analysis.

Key Responsibilities
  • Supervise daily activities of quality control and assurance personnel.
  • Train staff on identifying quality issues and implementing protocols to address them.
  • Identify opportunities for quality enhancement within the facility.
  • Conduct thorough investigations into defect issues and lead training efforts to mitigate them.
  • Initiate and manage projects aimed at implementing sustainable corrective actions to enhance customer satisfaction.
  • Oversee investigations into quality concerns raised by customers, ensuring thorough management and resolution.
  • Maintain metrics to support customer satisfaction and quality management system (QMS) protocols.
  • Manage a comprehensive quality calendar for significant events.
  • Promote a culture of quality excellence and compliance with ISO standards.
Qualifications
  • Bachelor's degree in a relevant field is preferred, though practical experience is also considered.
  • A minimum of 3 years of experience in quality management is required.
  • Familiarity with root cause analysis and corrective action methodologies.
  • Experience in the automotive industry is advantageous.
  • A willingness to accept increased responsibilities as the role evolves.
Skills and Competencies
  • Strong personnel management and interpersonal skills.
  • Proficient in Microsoft Office applications.
  • Effective communication skills, both written and verbal.
  • Knowledgeable in FMEA, Control Plans, and standard operating procedures.
  • Understanding of IATF-16949/ISO 9001 standards.
  • Ability to solve complex problems and make data-driven decisions.
  • Capable of guiding teams towards consensus solutions.
  • Experience with data analysis and statistical tools is a plus.
Travel Requirements
  • Intercompany travel may be necessary within a limited radius.
  • Occasional travel beyond the immediate area may be required.
Physical Requirements
  • This role involves light physical activity, including lifting up to 20 pounds.
Working Conditions
  • The position operates in both manufacturing and office environments, subject to various environmental conditions.


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