Event Service Specialist

1 week ago


Stevensville, Maryland, United States BlueStar Resort & Golf Full time

Position Overview

The Event Service Specialist is responsible for delivering exceptional food and beverage service during events, ensuring a pleasant experience for all guests. This role reports directly to the Event Captain.

Key Responsibilities

  • Assist in preparing the event space as needed.
  • Welcome and serve guests with enthusiasm and professionalism.
  • Foster a friendly atmosphere by being knowledgeable about the venue and its offerings, and effectively addressing guest inquiries.
  • Familiarize yourself with menu items to provide accurate information to guests.
  • Take and relay food and beverage orders efficiently.
  • Understand the layout of the event and be aware of table assignments.
  • Serve food and drinks while adhering to service standards and procedures.
  • Clear tables and manage dishware as required.
  • Offer hors d'oeuvres to guests as they gather prior to the meal.
  • Maintain communication with guests to ensure their needs are met throughout the event.
  • Collaborate with team members, following guidance from the Event Captain and requesting assistance when necessary.
  • Recognize the importance of food safety and cleanliness, reporting any issues to a supervisor.
  • Other duties may be assigned as needed.

Personal Attributes

  • Strong customer service orientation with a focus on responsiveness.
  • Able to perform under pressure while managing multiple tasks.
  • Excellent teamwork skills, with the ability to lead and motivate others.
  • Commitment to embodying core values such as integrity, respect, and teamwork.

Minimum Requirements

  • High School diploma or equivalent preferred.
  • Prior experience in a similar role is advantageous.
  • Must meet age requirements for serving alcohol.
  • Current Food Handlers Card and TIPS Certification required.
  • Basic math skills for handling transactions.
  • Effective communication skills with team members and guests.
  • Positive attitude and a desire to contribute to a collaborative work environment.
  • Ability to follow written and verbal instructions.
  • Comfortable working in a fast-paced environment with attention to detail.
  • Flexible schedule availability, including evenings and weekends.

Work Environment

This position typically takes place in an indoor dining setting, with potential outdoor events. Employees may encounter varying weather conditions and must navigate busy environments.

Physical Demands

The role requires active engagement, including standing and walking for extended periods. Employees must be able to lift and carry items weighing up to 20 pounds regularly, with occasional lifting of up to 30 pounds. Frequent hand washing is necessary, and employees must navigate busy areas safely.

BlueStar Resort & Golf is an equal opportunity employer.



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