Customer Service Coordinator
3 weeks ago
South Carolina 811 is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for answering inbound calls, receiving and accurately recording excavation information, and efficiently inputting into a web-based platform.
About Us:
South Carolina 811 is a call (or click) before you dig call center that notifies excavators of planned excavations to prevent damages. We prioritize the safety of the public, excavators, utility members, locators, and all stakeholders.
Key Responsibilities:
- Answer inbound calls and receive excavation information
- Accurately record data and process notices
- Plot site locations on a map
Requirements:
- High school diploma or equivalent
- 2 years of customer service experience
- Ability to type at least 45 wpm accurately
- Excellent verbal and written communication skills
What We Offer:
- Competitive salary: $16.69 per hour + potential performance bonuses
- Comprehensive benefits package, including medical, dental, and vision benefits
- Paid time off and career growth opportunities
Work Environment:
This is a remote position, and you must reside within the state of South Carolina. You will work in a confined workspace attached to a telephone headset and entering data.
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