Logistics Operations Manager
2 weeks ago
Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.
Job Description:Key Responsibilities:
- Act as key point of contact for carrier and the supply chain to optimize flow upstream for Academy.
- Leverage Transportation Management Systems and 3rd parties to lead process improvements by analyzing the best approach to flow product in our network.
- Communicate with carriers, DC personnel, internal Academy Sports + Outdoors team members while supporting service level agreements and meeting key performance indicators.
Requirements:
- Bachelor's degree in Supply Chain, Distribution or Logistics or equivalent years of experience preferred. High School Diploma or GED required
- 5+ years of logistics, inventory management and transportation experience
- Demonstrated excellence in using Transportation Management Systems
- Customer Service and Distribution Center experience preferred
Skills:
- Possesses excellent customer service skills
- Navigates and prioritizes complex requests to address business demands and needs
- Ability to work with cross-functional teams
- Excellent communicator, both written and verbal
- Able to independently prioritize and accomplish multiple tasks within established timeframes
- Strong analytical background for organizing data
- Intermediate working knowledge of purchase order, logistics, transportation inventory flow and management
- Very strong attention to detail for data entry
- Strong presentation skills throughout all levels in a corporation
- Strategic thinking cross functionally
- Financial acumen in PNL, forecasting models
- Intermediate MS Excel and Word skills, Basic MS Access skills
Responsibilities:
- Accumulate, review, and analyze data from multiple systems and sources to improve freight flow and reduce costs
- Develop and maintain cross functional reports to reduce costs
- Work across the organization to forecast freight for carrier management
- Reporting KPIs including carrier scorecards stipulated within the contracts and used to manage carrier performance and contract negotiations
- Create weekly forecasts for leadership based on established volume and pricing metrics
- Assist with budget preparation and administration using base lining, forecasts, KPI, and score carding
- Participates in the development and implementation of goals, objectives, policies and procedures; recommends and implements resulting policies and procedures.
- Create weekly recaps on trends, root causes, and status updates with root cause analysis to drive out delays and build repeatable business processes
- Acts as a Transportation Management Systems (TMS) Super User to recommend design and configuration enhancements to improve functionality and optimize performance in TMS and other logistics systems
- Conduct data mining and data analysis to identify trends, opportunities and provide actionable summaries of key findings on a consistent and proactive basis. Define, measure and communicate Key Performance Indicators (KPIs)
- Develop best practices for TMS usage to meet business needs
- Assist with TMS and other logistics systems solution design and requirements gathering
- Perform TMS and other logistics systems solution testing, configurations, and user training to meet business requirements
- Document business requirements, solution configuration, script testing, and user guides
- Create future business process designs that meet business needs
- Provide functional user admin support and identify system and process risks and opportunities.
- Provide ad hoc financial reporting
- Identify and formalize leading and lagging indicators, aligning strategic goals with objectives, targets, and metrics
- Uses metrics for critical events in order management flow
- Analyze vendor performance through On Time and In full programs
- Analyze Academy vendors through prepaid or collect
- Financial analysis against budgetary requirements
- Understand product flow of Academy footprint throughout the supply chain
- Responsibilities may change; team members may be required to perform other tasks as assigned
Physical Requirements & Attendance
- Requires on call after hours, Monday thru Friday, including weekends and some Holidays
- Acceptable level of hearing and vision to perform job duties
- Adhere to company work hours, policies, procedures and rules governing professional staff behavior
Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.
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