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Restaurant Operations Manager

1 month ago

Concord, North Carolina, United States Hooters Full time
Restaurant Manager Job Description

Hooters of America LLC is seeking a highly skilled Restaurant Manager to lead our Hooters of Concord location. As a Restaurant Manager, you will be responsible for managing various areas of responsibility within the operation, including Hospitality, Guest Satisfaction, Safety, Cleanliness, Drink Presentation, and Atmosphere.

Key Responsibilities:
  • People:
    • Performance Management
    • Hiring & Retaining Talent
    • Leadership & Coaching
    • Training & Development
  • Customer:
    • Guest Service & Atmosphere
    • Guest Satisfaction
    • Food & Beverage Quality
    • Menu & Product Launches
  • Financials:
    • Deliver Results
    • Planning & Execution
    • Inventory Control/P&L
  • Standards:
    • Responsible Alcohol Service
    • Food Safety/Sanitation
    • Hooters Girl Image
    • Facility Maintenance & Cleanliness
    • Safety & Security
Requirements:
  • High School Diploma/GED
  • 2+ years of full service restaurant management experience in a complex & fast paced environment
  • Successfully completed food safety/sanitation training
  • Must be 21 years of age or older
Preferred Qualifications:
  • Basic knowledge in Microsoft Word and Excel
  • General knowledge in full service restaurant operations/hospitality industry
  • Strong organization and planning skills
  • Strong operational skills in a customer-service & hospitality environment
  • Strong coaching skills
  • Intermediate mathematical computations skills
  • Ability to communicate clearly and concisely, both orally and in writing
  • Ability to build relationships at all levels
  • Ability to handle confidential and sensitive information
  • Ability to manage changing priorities

Hooters of America LLC is an equal opportunity employer and committed to workplace diversity. M/F/D/V are encouraged to apply.