Restaurant Operations Manager

4 weeks ago


Concord, North Carolina, United States HC-Resource Full time
Job Overview

HC-Resource is seeking a seasoned Restaurant Operations Manager to lead the day-to-day operations of one of our esteemed venues. As a key member of our team, you will be responsible for maintaining a professional company image, managing service contracts, and ensuring the venue's cash is secured at all times.

Key Responsibilities
  • Control the day-to-day operations of the venue within the policies and guidelines set forth by the company.
  • Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
  • Manage service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable.
  • Preparation of Ops Statements and other financial disclosures and taking appropriate actions.
  • Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
  • Ensure the daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times.
  • Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
  • Respond to customer service needs to provide the highest standards of service.
  • Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
  • Recruit, interview and hire team management members; train, supervise and motivate; take disciplinary action and terminate team management members when necessary.
  • Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
  • Ensure a safe working and guest environment to reduce the risk of injury and accidents.
  • Representing the venue in a professional manner to the community-at-large, including local businesses, civic organizations, and media.
Requirements
  • High School Diploma or GED required; 4 year college degree or equivalent with course work in restaurant management, preferred.
  • At least 5 years' experience in restaurant/nightclub management, multi-unit management a plus, and have proven ability to thrive in such environment.
  • Must speak fluent English, other languages preferred.
  • Good people management skills, communication and listening skills.
  • Proven ability to lead a team and communicate efficiently, both verbally and in writing.
  • Must be flexible and adaptable to change.
  • Demonstrated time management and organizational skills.
  • Must be internally motivated and detail oriented and have a passion for teaching others.
  • Exceptional time management and organization skills.
  • Ability to work a flexible work schedule to include evenings, weekends and holidays.
  • Must be at least 21 years of age.

Compensation: $70k to 80k base, employer paid health benefits, and bonus package.



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