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Retail Sales Specialist

2 months ago

Colorado Springs, Colorado, United States Chico's FAS Full time

Part-time Sales Associate - Chico's

Job Reference: 2460

Brand: Chico's

Category: Retail Sales Associate

Job Type: Part-time

Location: The Shops at Briargate, Colorado Springs, CO

Employment Type: Part-time

At Chico's, we are committed to creating a stylish and social environment that encourages women to showcase their unique personalities.

POSITION OBJECTIVE:

The Sales Associate plays a crucial role in assisting Management in fostering a customer-centric and product-oriented sales atmosphere, where our core values and guiding principles are integral to all store functions. This includes ensuring an exceptional customer experience and maximizing profitability. We take pride in our work and believe that our teams make this an incredible place to thrive, learn, and develop.

FUNCTIONAL RESPONSIBILITIES:

Results Orientation

Achieves company sales targets by employing effective sales strategies and sharing product knowledge with customers; suggests merchandise options or assists in locating items based on customer preferences.

Stays informed about current promotions and sales; upholds pricing and visual merchandising standards.

Ensures compliance with merchandise handling, presentation, loss prevention, and other tasks as directed by Management.

Engages in visual merchandising initiatives, including monthly store layouts and maintenance.

Customer Experience

Embodies and promotes the Most Amazing Personal Service (MAPS) principles, delivering a seamless omni-channel experience.

Addresses customer concerns promptly and effectively.

Facilitates a swift and efficient checkout process, remaining knowledgeable about policies regarding payments, coupon usage, returns, exchanges, security protocols, and other operational procedures.

Encourages additional purchases at the register, including gift card sales.

Enlists clients in the rewards program.

Develops and maintains a strong customer base through personalized service and wardrobe consultations.

Familiarizes with current product fits and style offerings both in-store and online.

Maintains regular communication with clients through a customer book.

Operational Excellence

Assists in replenishment tasks to ensure the store remains well-stocked and inviting.

Supports locate fulfillment efforts.

Contributes to visual merchandising directives, including floor setups, window displays, and signage placement as instructed.

Helps maintain boutique cleanliness and organization.

Team Collaboration and Development

Encourages an inclusive and collaborative approach to problem-solving.

Seeks opportunities for personal growth and actively requests feedback.

Other responsibilities as assigned.

QUALIFICATIONS:

High School diploma or equivalent.

Preferred experience in retail or sales.

Must be at least 18 years old.

Excellent communication and customer service skills.

Able to learn and adapt to technology provided by the company.

Strong organizational abilities and capacity to multitask in a dynamic environment.

Effective communication with customers, associates, and management.

Regular attendance is essential to ensure adequate coverage for company objectives. Flexibility to work evenings, weekends, and holidays is required.

PHYSICAL REQUIREMENTS:

Constant walking/standing throughout the shift.

Occasional lifting of up to 50 lbs. (1-33% of the shift).

Frequent climbing (34%-66% of the shift).

Compensation for this position starts at $12.50/hour or applicable city/local minimum wage. Store associates may qualify for incentive compensation based on various factors, including store performance and individual metrics. Chico's FAS, Inc. reserves the right to modify incentive compensation at its discretion.

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.