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Food Service Director

1 month ago

Due West, South Carolina, United States Aramark Full time
Job Overview

The Food Service Director is a key leadership position responsible for developing and executing dining solutions that meet customer needs and tastes. This role oversees and manages dining operations where customers order prepared foods from a menu.

Key Responsibilities:

  • Lead, mentor, engage, and develop teams to maximize their contributions, including recruiting, assessing, training, coaching, and managing performance.
  • Ensure food services appropriately connect to the Executional Framework.
  • Coach employees by creating a shared understanding about what needs to be achieved and how to execute.
  • Reward and recognize employees.
  • Ensure safety and sanitation standards in all operations.

Client Relationship:

  • Identify client needs and effectively communicate operational progress.

Financial Performance:

  • Adopt Aramark process and systems.
  • Build revenue and manage budget, including cost controls regarding food, beverage, and labor.
  • Ensure the completion and maintenance of P&L statements.
  • Achieve food and labor targets.
  • Manage resources to ensure quality and cost control within budgetary guidelines.

Productivity:

  • Implement and maintain Aramark agenda for both labor and food initiatives.
  • Create value through efficient operations, appropriate cost controls, and profit management.
  • Full compliance with Operational Excellence fundamentals, including food and labor.
  • Direct and oversee operations related to production, distribution, and food service.

Compliance:

  • Maintain a safe and healthy environment for clients, customers, and employees.
  • Comply with all applicable policies, rules, and regulations, including but not limited to those relating to safety, health, wage, and hour.

Additional Responsibilities:

  • Manage the front of the house of the dining operation (Cafeteria/Residential Dining Facility).
  • Develop and implement food service plans aligned with the client's mission and vision, to include sustainable practices.

Qualifications:

  • Requires at least 4 years of experience.
  • Requires at least 1-3 years of experience in a management role.
  • Requires previous experience in food service.
  • Requires a bachelor's degree or equivalent experience.
  • Strong communication skills.
  • Ability to develop and maintain effective client and customer rapport for mutually beneficial business relationships.
  • Ability to demonstrate excellent customer service using Aramark's standard model.
  • Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers.
  • Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
  • Must be able to stand for extended periods of time.