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Learning Experience Designer, MSP Learning Solutions
2 months ago
We are seeking an experienced Learning Experience Designer to join our MSP Learning Solutions team at Amazon. As a key member of our team, you will be responsible for designing and developing highly engaging, scalable technical training programs and content for international audiences.
Key Responsibilities- Design, develop, and create learning and training content that promotes safety and operational effectiveness for Associates, Operational Leaders, and Reliability Engineers.
- Partner with cross-functional teams to gather and share information to inform content development.
- Work with product teams and technical Subject Matter Experts (SMEs) to help design and create effective and engaging end-user training.
- Manage multiple content development projects simultaneously.
- Develop learning materials that support self-directed, instructor-led (ILT), virtual (vILT), and hands-on practical training.
- Measure impact and quickly revise content/modality to address specific feedback, as needed.
- Create and utilize reliable and valid learner evaluation tools to gauge knowledge and skill transfer.
- Drive use of evaluation and performance data to improve learning content.
Our mission is to empower, inform, educate, and inspire individuals to reach their learning, skill development, and performance objectives. We strive to deliver exceptional service that exceeds our customers' expectations.
Requirements- 3+ years of program or project management experience.
- Experience using data and metrics to determine and drive improvements.
- Experience working cross-functionally with tech and non-tech teams.
- ADDIE instructional design, Kirkpatrick Model, or other instructional design methodologies.
- Knowledge of developing scalable and maintainable version-controlled content that changes frequently.
- Expertise using eLearning development tools such as Articulate Studio/Storyline, Camtasia, Captivate, Adobe Photoshop/Illustrator, and Component Content Management Systems (MadCap Flare, Xyleme).
- Experience conducting training needs assessments.
- Experience using data and metrics to drive training evaluations and improvements.
- Experience aligning learning objectives with outcomes to measure learning progress and effectiveness to track time to proficiency and business impact.
