Human Resources Generalist

1 day ago


El Paso, Texas, United States Teleperformance USA Full time
About Teleperformance USA

Teleperformance USA is a global digital business services company that delivers innovative solutions to help businesses streamline their operations and improve customer experiences.

Job Summary

We are seeking a highly motivated and experienced Human Resources Generalist to join our team in El Paso, Texas. As a key member of our HR team, you will be responsible for providing strategic support to our leadership and specialists, driving our culture of collaboration, accountability, and FUN.

Key Responsibilities
  • Partner with operations, training, and other HR teams to drive employee experience and engagement initiatives.
  • Proactively identify opportunities to improve the employee experience and develop innovative solutions to address complex problems.
  • Build credibility and trust among employees by resolving concerns through compassion, clear documentation, and follow-through.
  • Consult and advise on leave management, unemployment tax reductions, employment verifications, and other HR-related matters.
  • Provide a polished onboarding experience for new employees and serve as a HR mentor to guide them through their transition.
  • Manage employee relation concerns in conjunction with the HRBP and complete critical tasks without delegation.
  • Engage with the safety committee on the El Paso site and maintain confidentiality in all HR-related matters.
Requirements
  • At least two (2+) years' experience in a HR Assistant or other HR role, including coaching, employee relations, recruiting, compensation, training, and leave management.
  • High School Diploma or GED required, or SHRM-SCP preferred.
  • Experience with MS Excel, Word, and PowerPoint.
  • Ability to work onsite in El Paso, Texas, and meet the needs of the business.
  • Must pass mandatory pre-employment background checks, which may include pre-screening and drug tests.
What We Offer

Teleperformance USA offers a competitive compensation package, including paid training, competitive wages, full benefits, paid time off, and an employee wellness and engagement program. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance.

We are an Equal Opportunity Employer and welcome applications from diverse candidates.



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