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Retail Customer Experience Team Lead

2 months ago


Farmington, Michigan, United States T.J. Maxx Full time
T.J. Maxx Retail Customer Experience Coordinator Job Description

As a Customer Experience Coordinator at T.J. Maxx, you will be responsible for promoting an exceptional customer experience. Your key responsibilities will include:

Key Responsibilities:
  • Oversee a team of Associates at the front of store to ensure a seamless customer experience.
  • Train and coach Associates on personalizing the customer experience while promoting loyalty programs.
  • Address customer concerns and issues promptly and professionally.
  • Coordinate breaks for all Associates to ensure a well-rested and productive team.

At T.J. Maxx, we are committed to providing an exceptional shopping experience for our customers. As a Customer Experience Coordinator, you will play a critical role in achieving this goal. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.