Practice Administrator
2 weeks ago
The Practice Administrator will serve as a trusted leader in the ARCH Oral Surgery team, ensuring delivery of a quality patient experience and the achievement of productivity goals.
- Oversees all aspects of the practice including patient and referral experience, team member satisfaction, doctor satisfaction, and opportunities for improvement and growth.
- Ensures a positive customer service experience for all patients.
- Maintains a safe and enjoyable workplace for team members.
- Hires and trains team members.
- Sets goals and objectives for the Practice.
- Monitors practice performance through tracking mechanisms, adjusting as needed.
- Monitors the environment and facilities, making improvements when needed.
- Ensures policies, protocols, procedures are being followed.
- Leads HR management to include scheduling, onboarding, terminations, and performance management.
- Engages in regular communication with team members and doctors.
- Leads change implementation.
- Trouble shoots issues as they occur, and proactively works to avoid issues.
- Performs other related duties as required.
- Five years of related experience required.
- Two or more years of supervisory experience preferred.
- High school diploma or equivalent required.
- Bachelor's degree in related field preferred.
- Knowledge of medical and dental terminology.
- Ability to work well with other team members of all levels across the organization.
- Proficient with Microsoft Office Suite or related software.
- Extensive knowledge of office management procedures.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Competitive pay, Bonus potential, and annual merit reviews.
- 401(k) Plan w/Company Match.
- Health Savings Account (HSA) with HDHP health plans.
- Basic and Supplemental Life Insurance.
- Spouse and Child Life Insurance.
- Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays.
- Long and Short Term Disability Plans.
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Blue Bell, Pennsylvania, United States ARCH Oral Surgery Full timeRole and ResponsibilitiesThe Practice Administrator will serve as a trusted leader in the Practice, ensuring delivery of a quality patient experience and the achievement of productivity goals.Oversees all aspects of the practice including patient and referral experience, team member satisfaction, doctor satisfaction, and opportunities for improvement and...
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