Senior Site Reliability Engineer

4 days ago


Irving, Texas, United States DEFENDERS Full time
About Defenders

Defenders has been a leader in helping protect lives since 1874. As the #1 smart home security provider in the U.S., we help safeguard and connect families, businesses, and larger commercial customers every day.

Our continuous innovation, advanced technology, and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business, or on the go.

We continuously adapt to changing times.

Mission

Our mission is clear: we help save lives for a living.

Looking for a career where you can make a meaningful impact? We're committed to building an inclusive team that represents a variety of backgrounds, perspectives, and skills.

Job Summary

Defenders' Site Reliability Engineering (SRE) team is seeking a passionate software engineer who wants their lines of code to have a significant and measurable positive impact on our customers, the bottom line, and the industry.

The SRE organization at Defenders comprises a team of engineers ready to swiftly repair any service-impacting issues 24/7 to keep the Defenders platform running and our customers protected.

As a Senior SRE Engineer, you will work closely with counterparts in the Infrastructure and Development organizations, detect and resolve incidents, and monitor the services, reacting to problems, and proactively addressing issues before they affect performance or availability.

Responsibilities
  • Demonstrate a strong focus on tactical operations, as well as medium to large-scale production engineering and orchestration experience.
  • Help improve reliability, quality, and time-to-market of our suite of software solutions.
  • Provide primary operational support and engineering for multiple large-scale distributed software applications.
  • Be proactive at identifying problems, performance bottlenecks, and areas for improvement.
  • Have experience in software release and change management processes.
Requirements
  • Bachelor's degrees in computer science, engineering, or related fields preferred.
  • 4+ years of experience strongly preferred.
  • Have the ability to program (structured and OOP) using one or more high-level languages, such as Python, Java, C/C++, Ruby, and JavaScript.
  • Have experience in managing distributed systems, Cloud Environments, AWS, GCP, and dynamic resource management frameworks (Kubernetes).
  • Have experience in monitoring systems (Dynatrace).
  • Have an investigative mind.
  • Be confident in the face of complexity and scale.
Compensation & Benefits

The salary range for this role is $99,200 - $148,800 and is based on experience and qualifications.

Certain roles are eligible for annual bonus and may include equity. These awards are allocated based on company and individual performance.

We offer employees access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, life insurance, wellbeing benefits, and paid time off among others.

Employees accrue up to 120 hours in their first year. Your accrual rate increases after your first year. We also offer 6 paid holidays.



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