Site Reliability Engineer
4 days ago
At Creospan Inc., we are seeking a highly experienced Site Reliability Engineer to join our Application Production Support team. The ideal candidate will have a strong background in ensuring the reliability, performance, and scalability of complex systems.
Key Responsibilities:- Automation and Scripting:
- Develop and maintain scripts to automate tasks and processes related to performance, scalability, and resilience.
- Implement automation solutions to streamline operational workflows and reduce manual intervention.
- Issue Triage and Resolution:
- Triage and resolve issues affecting the platform's performance and stability.
- Take ownership and accountability for the overall performance and reliability of the platform.
- Tracking and Management:
- Create and manage Jira tickets to track and resolve issues efficiently.
- Ensure timely updates and closure of tickets to maintain workflow transparency.
- System Monitoring and Health:
- Monitor system health using SRE tools and proactively identify potential problems.
- Utilize tools like Grafana, New Relic, and Kibana to monitor and analyze system performance metrics.
- Collaboration and Data Analysis:
- Collaborate with various cross-functional teams to gather necessary data and insights for troubleshooting and optimization.
- Build data reports using Python to provide actionable insights to stakeholders.
- Trend Monitoring and Operations:
- Monitor trends in order processing and submission to ensure smooth operations.
- Proactively address anomalies and issues to maintain high availability and reliability.
- End-to-End Support:
- Provide end-to-end support to the business, ensuring high availability and reliability of the platform.
- Communicate effectively with cross-functional teams to ensure seamless support and operations.
- Proficiency in using SRE tools such as Grafana, New Relic, and Kibana.
- Strong scripting skills with experience in automation (e.g., Python, Shell scripting).
- Experience in triaging and resolving performance and scalability issues for J2EE applications.
- Ability to build and interpret data reports using Python.
- Excellent problem-solving skills with a proactive approach to monitoring and maintenance.
- Strong communication and collaboration skills to work effectively with cross-functional teams.
- Preference for candidates with a background in DevOps practices and methodologies.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 10+ years of overall IT experience, with at least 5 years specifically in a Site Reliability Engineer or similar role.
- Proven experience in maintaining and supporting high-availability production environments.
- Familiarity with J2EE application architecture and performance tuning.
- Strong analytical skills and attention to detail.
- This position requires working from the office Hybrid.
- May be required to support critical production incidents or project milestones.
Participation in an on-call rotation schedule to address critical production issues
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