Medical Office Coordinator

2 weeks ago


Langhorne, Pennsylvania, United States YASMESOFT INC Full time
Job Title: Medical Reception/Customer ServiceJob Summary

We are seeking a highly organized and detail-oriented Medical Reception/Customer Service professional to join our team at YASMESOFT INC. As a Medical Reception/Customer Service representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers while ensuring accurate and timely completion of medical assistance applications.

Key Responsibilities
  • Complete medical assistance applications for patients who may qualify for benefits under the MA Program or other entitlement programs.
  • Obtain all necessary documents required by the County Assistance Office to determine eligibility.
  • Update computer systems daily and complete medical assistance production reports.
  • Secure releases, waivers, and questionnaires as needed.
  • Follow up with patients and families to ensure completion of pending documents.
  • Prepare applications for drop-off at the County Assistance Office.
  • Assist with the Marketplace where applicable.
  • Report red flags and non-cooperative patients to management.
Requirements
  • High school diploma or equivalent required.
  • College degree in a healthcare field preferred.
  • 2-3 years of experience in the field of healthcare preferred.
  • Ability to work independently and be detail-oriented.
  • Strong investigatory and researching skills.
  • Ability to use the internet and learn databases.
  • Excellent written and verbal skills.
  • Ability to efficiently multitask.
  • Possess a high level of organization skills.
  • Adhere to the policies and protocols of the client while behaving professionally at all times.
  • Ability to meet monthly productivity goals.
  • Proficient in Microsoft Office Outlook.
  • Bilingual in Spanish (spoken and written skills) a plus.
What We Offer

At YASMESOFT INC, we offer a competitive salary and benefits package, including health insurance, to our employees. We are an equal opportunity employer and welcome applications from diverse candidates.


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