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Service Ambassador

2 months ago


Ontario, California, United States Optima Dealer Services Inc Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Greeter to join our team at Optima Dealer Services Inc. As a Service Greeter, you will be the first point of contact for our customers, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities
  • Customer Greeting and Support: Greet customers with a smile, making them feel valued and comfortable from the moment they arrive.
  • Vehicle Intake and Processing: Assist with checking in vehicles for service, ensuring all paperwork is properly completed and accurate.
  • Communication and Collaboration: Work closely with service advisors, technicians, and management to ensure smooth operations and provide excellent customer service.
  • Area Maintenance: Maintain a clean and organized service drive and waiting area, ensuring a welcoming environment for our customers.
Requirements
  • Unrestricted California Driver's License: Possess a valid California driver's license and a clean driving record.
  • Driving Experience: Have at least four years of driving experience, with the ability to drive both automatic and standard-transmission vehicles.
  • Customer Service Skills: Possess excellent communication and interpersonal skills, with the ability to remain calm and professional in a fast-paced environment.
  • Teamwork and Adaptability: Be able to work effectively in a team environment, with a positive attitude and a passion for delivering outstanding customer service.
Why Join Us?

At Optima Dealer Services Inc, we value our employees and strive to create a positive and inclusive work environment. As a Service Greeter, you will have the opportunity to make a real difference in our customers' lives and be part of a dynamic and growing team.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.