Loss Mitigation Specialist

2 weeks ago


Rome, New York, United States Americu Credit Union Full time
Job Title: Loss Mitigation Analyst

AmeriCU Credit Union is seeking a skilled Loss Mitigation Analyst to join our team. As a Loss Mitigation Analyst, you will play a critical role in mitigating risk in our credit union's portfolio by assessing the ability and intent of borrowers to continue their existing loans when experiencing financial hardship.

Key Responsibilities:
  • Analyze borrower's financial situation to determine their ability and intent to continue existing obligations.
  • Review and underwrite forbearance and modification requests for consumer, business, and real estate loans.
  • Verify borrower documentation, including income, employment, and credit history, as needed.
  • Review proposals from Credit Counseling Agencies, Collection Agencies, and Legal teams for settlements of loan obligations within assigned authority.
  • Prepare and maintain accurate records and documentation of all modification activities.
  • Communicate with internal team and borrowers to gather necessary information and explain modification decisions.
  • Provide guidance and support to members throughout the modification process with empathy and understanding, along with financial education.
  • Monitor existing forbearance and modification plans for continued signs of impairment.
  • Review requests and recommendations from sub-servicer for Loss Mitigation and advanced collection requests.
  • Ensure compliance with Credit Union policies and regulatory requirements under supervision.
  • Identify and report potential risks to the Credit Solutions Leadership Team.
  • Work collaboratively with other team members and departments to ensure smooth processing of modification requests.
  • Participate in team meetings and contribute to process improvement initiatives.
What We Offer:
  • Competitive rates on our Medical, Dental, and Vision plans.
  • Generous contribution to your Health Savings Account, if you choose to enroll in one of AmeriCU's High Deductible Health plans.
  • Paid Holidays.
  • Paid Time off.
  • Employee Appreciation Events.
  • 401(k) Matching after 1 year of employment.
  • Employee Assistance Program.
  • Tuition Reimbursement for Full-time employees after 1 year of employment.
  • Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees.
  • Enhanced Short Term Disability - at no cost to you.
About Us:

AmeriCU Credit Union is a not-for-profit credit union based in Rome, NY, with assets in excess of $2.6 Billion and serving a membership base of over 160,000 members across Central New York, the United States, and beyond. We have been committed to our members, employees, and communities for 74+ years and have been recognized as one of the Best Companies to Work for in New York State and one of the best credit unions in the United States to work for.

We are seeking a dedicated and skilled Loss Mitigation Analyst to join our team and contribute to our mission to provide our members with the right financial services to live life, dream big, and achieve financial success.



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