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Key Carrier Coordinator

2 months ago


Asbury Park, New Jersey, United States HomeGoods Full time
About the Role

We are seeking a highly skilled and experienced Key Carrier to join our team at HomeGoods. As a Key Carrier, you will play a critical role in maintaining the overall success of our store, ensuring that our customers receive exceptional service and that our operations run smoothly.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, ensuring that customers receive a positive and personalized shopping experience.
  • Store Operations: Maintain accurate Associate coverage in service areas, ensuring a positive customer experience.
  • Leadership: Act as Manager on Duty, adhering to company policy and procedure, and ensuring that store team members perform tasks and activities in accordance with store plan.
  • Communication: Communicate accurately and effectively with management and Associates, setting and addressing priorities, and providing progress updates.
  • Training and Development: Partner with Management on Associate training needs, providing feedback, recognition, and coaching to Associates.
  • Adherence to Policies: Ensure adherence to all labor laws, policies, and procedures, promoting a culture of honesty and integrity.
Requirements
  • Availability: Able to work a flexible schedule, including nights and weekends.
  • Leadership Experience: 6 months leadership experience in a retail environment.
  • Problem-Solving Skills: Proven problem-solving skills, with the ability to respond appropriately to changes in direction or unexpected situations.
  • Communication Skills: Superior communication and organizational skills, with attention to detail.
What We Offer

We offer a competitive starting pay range of $17.13 to $17.63 per hour, as well as a range of benefits, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.