Customer Experience Representative

2 days ago


Wilmington, Delaware, United States AUDI JLR LOTUS BMW MOTO Full time
About the Job:

This is an exciting opportunity to join a dynamic team and contribute to the growth of our automotive dealership. As a Customer Experience Representative, you will play a crucial role in delivering exceptional customer service and ensuring their satisfaction with our services.

Key Responsibilities:
  • Making appointments and scheduling service work
  • Processing repair orders and communicating with customers
  • Coordinating internal teams to ensure seamless service delivery
  • Promoting products and services to customers
Requirements:
  • Prior experience in a similar role or industry
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Adaptability and flexibility in a fast-paced environment
Benefits:
  • Comprehensive health insurance plan
  • Retirement savings plan with employer matching
  • Paid time off and holidays
  • Professional development opportunities
Estimated Salary:

$70,000 - $90,000 per year



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