Sales Team Lead

4 days ago


Oceanside, California, United States AutoZone Full time
Job Summary

We are seeking a highly skilled and motivated Senior Retail Sales Associate to join our team at AutoZone. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales through superior product knowledge and recommendations.

About the Role:

  • Provide WOW Customer Service by exceeding customer expectations and delivering a positive shopping experience.
  • Ensure assigned store tasks are completed in a timely manner on assigned shift.
  • Operate cash registers and follow established cash handling procedures.
  • Follow company policies and loss prevention procedures.
  • Maintain a safe working environment, including wearing Personal Protective Equipment (PPE).
  • Maintain store appearance and merchandising standards as directed.
  • Restock merchandise and place it in its respective area.
  • Utilize ZNET to help customers locate merchandise or find suitable alternatives.
  • Maintain product knowledge and current promotions through AutoZone systems and information sources.
  • Practice GOTTChA and assist with the installation of wipers blades, batteries, and light bulbs.
  • Use OBDII to read codes from customers' automobiles.
  • Demonstrate ability to diagnose automobile problems and recommend solutions.
  • Communicate with managers regarding customer concerns and employee matters.
  • Develop more effective customer service skills.
  • Provide honest and trustworthy advice to customers regarding the best products that fit their expectations.

Requirements:

  • High School diploma or equivalent required.
  • BASIC KNOWLEDGE OF AUTOMOTIVE PARTS REQUIRED.
  • Excellent communication and decision-making skills.
  • Ability to lift, load, and deliver merchandise.
  • Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekend shifts.

Compensation:

$16.00 - $16.82 per hour, based on experience.



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