Sales Team Lead
4 days ago
We are seeking a highly skilled and motivated Senior Retail Sales Associate to join our team at AutoZone. As a key member of our sales team, you will be responsible for providing exceptional customer service and driving sales through superior product knowledge and recommendations.
About the Role:
- Provide WOW Customer Service by exceeding customer expectations and delivering a positive shopping experience.
- Ensure assigned store tasks are completed in a timely manner on assigned shift.
- Operate cash registers and follow established cash handling procedures.
- Follow company policies and loss prevention procedures.
- Maintain a safe working environment, including wearing Personal Protective Equipment (PPE).
- Maintain store appearance and merchandising standards as directed.
- Restock merchandise and place it in its respective area.
- Utilize ZNET to help customers locate merchandise or find suitable alternatives.
- Maintain product knowledge and current promotions through AutoZone systems and information sources.
- Practice GOTTChA and assist with the installation of wipers blades, batteries, and light bulbs.
- Use OBDII to read codes from customers' automobiles.
- Demonstrate ability to diagnose automobile problems and recommend solutions.
- Communicate with managers regarding customer concerns and employee matters.
- Develop more effective customer service skills.
- Provide honest and trustworthy advice to customers regarding the best products that fit their expectations.
Requirements:
- High School diploma or equivalent required.
- BASIC KNOWLEDGE OF AUTOMOTIVE PARTS REQUIRED.
- Excellent communication and decision-making skills.
- Ability to lift, load, and deliver merchandise.
- Ability to work a flexible schedule to meet business needs, including holidays, evenings, and weekend shifts.
Compensation:
$16.00 - $16.82 per hour, based on experience.
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