Credit Bureau Reporting Specialist
4 weeks ago
Ameris Bank is a purpose-driven company dedicated to bringing financial peace of mind to communities. As a Credit Bureau Reporting Specialist, you will play a crucial role in ensuring accurate data is furnished to credit bureaus, adhering to Metro 2 guidelines, and maintaining advanced knowledge of loan operation functions.
Key Responsibilities- Respond to credit disputes in a timely manner, researching and investigating to resolve issues.
- Maintain credit reporting logs to ensure compliance with RESPA requirements.
- Monitor metric reports from credit reporting agencies and FIS to identify and resolve credit reporting errors.
- Communicate with loan officers, department leaders, and teammates to collect necessary documentation for investigations.
- Maintain compliance with internal controls, operational procedures, and risk management policies.
- Assist with reviewing and updating departmental procedures and process improvements.
- Review and maintain various departmental reports to identify trends or areas of concern.
- Manage incoming mail and outbound dispute letters.
- Provide assistance and training to loan operations team members.
- Excellent verbal and written communication skills.
- Self-motivated and strong attention to detail.
- Able to plan, organize, and prioritize tasks and meet multiple deadlines.
- Able to analyze and record detailed information and produce accurate, high-quality work products.
- Able to research, analyze, identify viable options, draw sound conclusions, and present findings.
- Able to manage and organize a high volume of documents.
- Highly motivated team player with ability to provide interactive service to others, building relationships and addressing identified needs.
- Knowledge of FCRA requirements and CDIA Metro 2 guidelines.
- Proficient in Microsoft Office applications.
- Experience in e-Oscar platform.
- 2-5 years of Credit Bureau or related consumer financial experience required.
- Experience using relevant banking and document storage software applications preferred.
Ameris Bank provides a comprehensive employee benefit package to all eligible employees, including medical, dental, and vision insurance, life insurance, accidental death and dismemberment coverage, long-term disability coverage, paid sick and vacation leave, 11 holidays, volunteer/service day, employee stock purchase plan, 401(k) retirement plan, flexible spending accounts, health savings account, health reimbursement arrangement, supplemental life and other insurance plans, identity theft protection, pet insurance, legal insurance, employee assistance program, employee advocacy program, tickets at work, AT&T employee discount, wellness discounts for medical premiums and other rewards, employee referral incentive, education assistance, and employee resource groups.
In addition to a wide array of benefits, Ameris Bank employees are also eligible for special bank services, including free interest checking, free safe deposit box, free money orders, travelers' checks, and cashier checks, discount on mortgage origination fee, free online banking, and free unlimited online bill payment.
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