Commercial Insurance Customer Service Representative
3 weeks ago
Troy Insurance Agency, Inc. is seeking a skilled Commercial Insurance Customer Service Representative to join their team. This role is ideal for individuals who possess strong customer service skills, attention to detail, and a passion for the insurance industry.
Key Responsibilities:
- Provide exceptional customer support by responding to inquiries, resolving issues, and processing transactions.
- Assist Account Managers with special projects and client development initiatives.
- Learn to be proficient in various company products and services.
- Communicate effectively with customers and company personnel via phone, email, or in-person visits.
- Issue insurance verification documents and maintain accurate customer information in the computer management system.
Requirements:
- Prior experience in the insurance industry is preferred, but not required.
- Strong written and verbal communication skills.
- Detail-oriented and excellent follow-through.
- Ability to organize, prioritize, and self-manage workload in digital workflows.
- Confident and outgoing personality.
What We Offer:
- A competitive annual salary of $45,000 to $55,000 (DOE and license).
- Opportunities for growth and professional development.
- A full benefits package, including 401(k) with matching employer contributions, Health Savings Account (HSA), Dental and Vision, FSA, Paid Vacation and Sick time, and Professional Training & Development.
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