Customer Service Representative
4 weeks ago
U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and promoting U-Haul's products and services.
Key Responsibilities:
Assist customers with U-Haul products and services
Use U-Scan technology to manage rentals and inventory
Move and hook up U-Haul trucks and trailers
Clean and inspect equipment on the lot
Answer customer questions and provide education on products and services
Prepare rental invoices and accept equipment returned from rental
Install hitches and trailer wiring
Fill propane and drive a forklift (certification offered through U-Haul)
Requirements:
Valid driver's license and good driving record
High school diploma or equivalent
Work Environment:
The work involves moderate risks or discomforts, requiring special safety precautions. May be required to use protective clothing or gear. The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, and positioning oneself to reach objects at varying heights. Moving equipment weighing a minimum of 50 lbs may be required.
U-Haul Offers:
Career stability
Opportunities for advancement
Mindset App Reimbursement
Gym Reimbursement Program
Health insurance and Prescription plans, if eligible
Paid holidays, vacation, and sick days, if eligible
Life insurance
MetLaw Legal program
MetLife auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) Savings Plan
Employee Stock Ownership Plan (ESOP)
24-hour physician available for kids
Dental and Vision Plans
Business travel insurance
You Matter EAP
LifeLock Identity Theft Protection
Critical Illness/Group Accident Insurance
Dave Ramsey's SmartDollar Program
Why Join U-Haul?
U-Haul is an equal opportunity employer, committed to creating a culture of health and wellness. We offer a range of benefits and opportunities for advancement, making us a great place to work and grow.
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