Customer Experience Associate

3 weeks ago


Solomons, Maryland, United States Weis Markets Full time
Customer Experience Associate

Weis Markets is seeking a Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving concerns in a polite and professional manner.
  • Operate front-end scanning equipment and cash registers, performing all related check-out procedures, including bagging merchandise and handling customer payments.
  • Maintain accuracy during transactions, ensuring customers are charged for all items and proper funds are collected.
  • Stay knowledgeable about weekly ads, marketing promotions, and store layouts to answer customer questions.
  • Ensure a clean and organized store environment, adhering to cleaning schedules and department guidelines.
  • Collaborate with coworkers and supervisors to ensure smooth department and store operations.
Requirements:
  • High school diploma or equivalent required.
  • No prior experience necessary.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and customer service skills.
Benefits:
  • Competitive hourly pay rate.
  • Access to a variety of benefits and resources, including minimum essential coverage, supplemental medical plans, dental, vision, short-term disability, term life, and AD&D insurance.
  • 401(k) retirement savings plans, scholarship program, and associate discount programs.

Weis Markets is an Equal Opportunity Employer, committed to a policy of Equal Employment Opportunity and will not discriminate against applicants or employees on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.



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