Patient Care Coordinator

1 month ago

McFarland, California, United States Advent Full time

Job Type

Part-time

Position Overview

Imagine a workplace where you can truly excel. Picture an organization that values your contributions as much as you value their mission. At ADVENT, this vision becomes a reality.

ADVENT is dedicated to those who strive for excellence and seek a meaningful career. We encourage you to embrace challenges, foster innovation, and embark on a fulfilling journey where your passion aligns with our purpose. We are not your typical healthcare provider; we pride ourselves on our unique approach, focusing on delivering effective solutions for our patients. While we acknowledge that we are not perfect, our commitment to continuous improvement remains steadfast. Together, we possess the creativity and determination to discover better ways to serve our patients.

Are you prepared to rediscover your professional purpose? Join us on this journey toward success.

Key Responsibilities of a Patient Services Representative:

  • Serve as the primary point of contact for patients, guiding them through various stages of their treatment journey.
  • Welcome patients and accurately register them into the Electronic Health Record (EHR) system following established protocols.
  • Facilitate the ordering of Sleep Study devices using the appropriate systems.
  • Upload sleep study results into the designated system.
  • Review upcoming clinic schedules to ensure all necessary insurance and patient documentation is complete.
  • Coordinate patient appointments effectively.
  • Provide overflow support by answering calls in the call center as needed.
  • Manage the opening and closing procedures of the clinic according to established guidelines.
  • Ensure all documentation is completed accurately and that patient payments are processed according to insurance requirements, collaborating with clinic team members to maintain the daily schedule.
  • Order medical supplies and pharmaceuticals as required, adhering to established protocols.
  • Cross-train as a Medical Assistant to enhance team support.
Qualifications for a Patient Services Representative:
  • Previous experience in a medical setting is preferred.
  • Demonstrated ability to effectively manage time and prioritize tasks.
  • Proven capability to multitask in a dynamic environment.
  • Experience or interest in roles accountable for quality performance metrics.
  • Strong focus on customer service.
  • Proficient in technology, including Outlook, Word, Excel, and Electronic Health Records.
  • Exceptional attention to detail and accuracy in all tasks.
  • Proactive problem solver with a solutions-oriented mindset.
  • Strong work ethic, commitment to teamwork, and a positive attitude.
  • Availability to work three days a week.
Why Choose ADVENT:
  • A culture that promotes kindness, solution-oriented thinking, and encourages inquiry.
  • Generous paid time off (PTO) and holiday pay.
  • 401k contribution opportunities.
  • A convenient Monday to Friday schedule, with hours between 8 AM and 5 PM, allowing you to enjoy your evenings and weekends.

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