Quality Assurance Technician II

2 weeks ago


Hazleton, Pennsylvania, United States Serta Simmons Bedding, LLC Full time

Quality Assurance Technician II - Day Shift

Position ID: 5053

Category: Manufacturing / Logistics

Location: Hazleton, PA

Join Us in Enhancing Sleep Quality

At Serta Simmons Bedding (SSB), we transcend the traditional mattress industry, establishing ourselves as a premier global sleep solutions provider. Our mission is to improve sleep quality for healthier living. With a legacy spanning 150 years, we proudly represent renowned brands such as Serta, Beautyrest, Simmons, and Tuft & Needle.

Shift Details:

This position entails a 10 AM to 6:30 PM schedule, with potential for overtime as necessary.

Key Responsibilities:

  • Deliver technical quality assistance within a multi-shift, high-volume production environment. Promote a customer-centric quality culture through data gathering, process oversight, root cause investigation, and corrective action execution.
  • Encourage a safety-first mindset and enforce safety protocols and training in alignment with company safety standards and OSHA regulations to mitigate workplace injuries.
  • Conduct Quality Audits: Oversee Quality Management Systems; perform Product and Process Audits; facilitate Corrective Actions.
  • Oversee and enhance Root Cause Analysis/Implement Corrective Actions/escalate as necessary.
  • Maintain Plant Quality metrics and Dashboard; engage in Plant Quality Reviews.
  • Ensure Manufacturing Quality; supervise and assess Error Proofing Controls at all levels; assist in RCA and implement Corrective Actions and gauge control (calibration, specification, acquisition).
  • Engage in data collection, analysis, and improvement initiatives (Green Belt level projects).
  • Support the management/monitoring/adjustments to the Manufacturing Execution System to achieve effective Quality controls/monitoring and enhancement.
  • Assist in training plant personnel on QMS and TQM principles.
  • Report Supplier Quality concerns.
  • Engage in Advanced Quality Planning, Plant trials/reports/improvements.
  • Contribute to the ongoing enhancement of quality initiatives at the site to elevate quality performance for our customers.
  • Participate in and support SSB corporate quality programs.

Essential Skills:

  • Charting, Control Plans, MSA, Capability Analysis.
  • Process Control (SPC, Error Proofing, Monitoring, Process Enhancement).
  • Support Problem Solving (8D, Management by Facts).
  • Auditing (execution, reporting, corrective action).
  • Organized and Logical/Process-Oriented Thinking.
  • Business Acumen/Strategic Insight.
  • Effective communication skills (written, verbal, presentation).
  • Results-driven with a Sense of Urgency.
  • Familiarity with Quality Management Systems.
  • Customer-Oriented and Process-Focused.
  • Adaptability to change.
  • Commitment to fostering and driving continuous improvement.
  • Team-oriented approach.

Qualifications:

  • A minimum of three years of relevant experience in manufacturing, with at least one year in a Quality role.
  • Proficient in MS Office Suite (Word, Excel, PowerPoint).
  • Ability to read, write, and communicate effectively in English.
  • Must be at least 18 years of age.
  • Certification or progress towards Six Sigma Green Belt.
  • Preferred qualifications include:
  • Associate's degree in Manufacturing, Quality, Statistics, Engineering, Business, or related fields.
  • Lean training/certification.
  • Certified Six Sigma Green Belt.
  • Experience with Minitab software or equivalent.
  • Familiarity with spreadsheet or database software is advantageous.
  • Previous experience in training and/or leading teams is desirable.

Compensation:

$22 to $24 per hour.

Compliance with COVID policies established by vendors or customers is mandatory.

SSB is committed to adhering to all federal, state, and local laws prohibiting employment discrimination based on various protected statuses.

SSB will provide reasonable accommodations to applicants and employees as required by law.

The hiring salary range for this position is applicable where legally mandated, and varies based on job-related factors including geographic location, market demands, experience, training, and education. Benefits for this position include medical, dental, vision, 401(k) plan, life insurance, disability benefits, tuition assistance, and PTO, or as dictated by the relevant Collective Bargaining Agreement.

Major Market: Scranton

Secondary Market: Wilkes Barre



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