Retail Support Specialist
6 days ago
We are seeking a skilled Retail Support Specialist to join our team at Tapestry. As a key member of our sales floor team, you will contribute to driving sales growth and delivering exceptional customer experiences. Your primary responsibility will be to provide personalized support to customers, ensuring they have an engaging and satisfying shopping experience.
About the Role
This position requires a highly motivated and detail-oriented individual who can work effectively in a fast-paced environment. You will be responsible for managing cash transactions, maintaining store appearance, and processing inventory. Additionally, you will assist with visual merchandising and sales floor activities to drive sales growth and meet customer needs.
Key Responsibilities
- Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently.
- Process cash transactions accurately and maintain a high level of attention to detail when handling cash, credit card payments, and returns.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and cashier area.
- Assist with visual merchandising, including displaying products attractively and restocking shelves as needed.
- Support sales floor activities, such as replenishing stock, reacting to sell-through, and executing visual merchandising plans.
Requirements
To succeed in this role, you will need to possess excellent communication skills, both written and verbal. You should also be able to work independently and as part of a team, demonstrating a positive attitude and a willingness to learn. Previous retail experience is preferred, but not required.
Estimated Salary Range: $ $55,000 - $70,000 per year.
Benefits
Tapestry offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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