Retail Operations Specialist
5 days ago
As a Retail Operations Specialist at Food Lion, you will play a critical role in ensuring the smooth operation of our Front End department. Your primary responsibility will be to provide exceptional customer service and ensure a positive shopping experience for our customers.
About the Role:
- Provide fast, easy, flexible and friendly service to customers through the achievement of Food Lion customer service standards.
- Be friendly, courteous and cooperative with other store associates.
- Assist the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual.
Key Responsibilities:
- Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
- Greet each customer and use their name whenever possible.
- Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
Requirements:
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
Estimated Salary: $28,000 - $38,000 per year
Benefits:
- Competitive salary and benefits package.
- Opportunities for career advancement.
- Flexible scheduling.
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