Hospitality Operations Manager
3 weeks ago
About FREEHOLD Miami
FREEHOLD Miami is a unique hospitality concept that offers a distinctive experience for its guests, taking them on a journey from coffee to cocktails. Our design evokes a bustling boutique hotel atmosphere, without the actual hotel rooms.
We have established ourselves as a premier hospitality destination in the Magic City's Wynwood Arts District, with a flagship location that has attracted guests with a variety of offerings, including multiple bars, cafes, restaurants, spacious courtyards, and live music & event spaces.
We are now expanding our operations with a new rooftop concept at the CitizenM Hotel Miami Worldcenter - NIGHT SWIM.
At FREEHOLD Miami, we strive to be the public assembly space for all, where dancing is encouraged and sleeping is prohibited. We are seeking an upbeat, classy, professional, and outgoing Assistant General Manager to join our team.
Key Responsibilities:
- Manage high-volume operations to ensure exceptional guest experiences
- Maintain composure in fast-paced environments
- Develop and implement effective time management strategies
- Demonstrate massive empathy for others and foster a positive team environment
- Collaborate with the Marketing and Events team to drive business growth
- Utilize back office systems, such as NCR Back office, MS Excel, MS Word, and Avero, to optimize operations
Requirements:
- Experience in high-volume operations
- Excellent time management skills
- Ability to thrive in a team environment
- Experience working with back office systems
- Collaborative mindset with Marketing and Events teams
What We Offer:
- Market-based compensation ($1250-$1500 per week)
- Healthcare contribution
- 401k plan
- Bonus based on performance
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