Quality Assurance Manager

4 weeks ago

Nashville, Tennessee, United States HRU Inc Technical Resources Full time
Job Summary

The Quality Manager will oversee and coordinate the activities of the Quality Department, including Final Inspectors and Quality Specialists. This role requires a strong leader who can direct and coordinate the activities of employees engaged in the production or processing of goods.

Key Responsibilities
  • Direct and coordinate the activities of employees engaged in the production or processing of goods.
  • Formulate and maintain quality control objectives, and coordinate objectives with production procedures in cooperation with other managers.
  • Manage, plan, coordinate, and direct quality control programs designed to ensure continuous production/service consistent with established standards.
  • Collaborate with R&D to determine product specifications and review finished products.
  • Ensure all team leaders are following standard work and engage their teams on a daily basis.
  • Report daily key performance indicators (KPI) for separate areas.
  • Hold and participate in daily KPI meetings on the floor with staff.
  • Confer with other supervisors to coordinate operations and activities within or between departments.
  • Plan and establish work schedules, assignments, and production sequences to meet quality goals.
  • Inspect materials, products, or equipment to detect defects or malfunctions.
  • Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.
  • Enforce safety and sanitation regulations.
  • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.
  • Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
  • Review employees' attendance and hours worked.
  • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.

Requirements
  • Solid proficiency in Excel.
  • Excellent written and oral communication skills.
  • Solutions-oriented approach to challenges/issues.
  • Solid interpersonal skills with proven ability to develop and maintain effective business partner relationships at all levels of the organization.
  • Strong teamwork and project management skills combined with ability to work as part of a team.
  • Must be able to work independently, manage multiple projects simultaneously, and organize workload to meet organizational timelines in a fast-paced, very high-growth environment.
  • Results-oriented and driven, with a track record for delivering to plan.
  • Flexibility to adapt quickly to changing circumstances. Able to proactively question and challenge to prioritize and identify solutions in a timely manner.
  • Clear and logical thinker with outstanding numeric ability supported by a rounded commercial awareness.
  • Curious in nature and always looking to question, learn, and look for better ways to do things.
  • Relish working in a company with a diverse and fast-paced environment.
  • Personable, fun, team-oriented.

Knowledge and Experience
  • Six Sigma and 5s knowledge.

Education and Experience
  • BA/BS degree required. Black Belt certification a plus.
  • 3-5 years of supervisory experience in a manufacturing environment.
  • 5+ years of Quality Experience.
  • Woodworking and guitar experience is a plus.

Work Environment
  • Manufacturing locations.
  • Office locations.
  • Showroom.

Travel Requirements
  • Periodic travel to and between the company's manufacturing and sales locations will be required (5-10%).

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