Adult Program Operations Coordinator

5 days ago


Franklin, Tennessee, United States Waves, Inc. Full time

About the Opportunity

Waves, Inc. offers an exciting opportunity for a motivated individual to join our team as a Quality Assurance Specialist. This role plays a vital part in ensuring the high quality of our adult program operations.

Responsibilities

  1. Collaborate with the Executive Director to ensure effective coordination of quality assurance efforts.
  2. Develop and implement strategies to enhance the quality of our services.
  3. Lead the development and maintenance of quality-related data and reports.
  4. Provide training and support to staff members on quality assurance best practices.
  5. Coordinate with external partners to ensure compliance with regulatory requirements.
  6. Perform regular site visits to assess program operations and identify areas for improvement.
  7. Review and analyze data to inform quality assurance decisions.
  8. Recommend process improvements to enhance program efficiency and effectiveness.

Requirements

  • Proven experience in quality assurance or a related field.
  • Strong analytical and problem-solving skills.
  • Effective communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office and database management.

Estimated Salary Range

$50,000 - $65,000 per year, depending on experience.



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