Nurse Manager of Operations

3 days ago

Durham, North Carolina, United States Duke Health Full time
About Duke Health

Duke Health is a world-renowned healthcare system dedicated to providing exceptional patient care, innovative research, and comprehensive education. Our mission is to transform lives and transform care through compassion, innovation, and collaboration.

Job Summary

We are seeking a highly skilled and experienced Nurse Manager of Operations to join our team at Duke Children's Neonatal Intensive Care Unit (NICU). As a key member of our leadership team, you will be responsible for managing and coordinating patient care and personnel needs, as well as collaborating with multiple disciplines to promote optimal patient outcomes.

Responsibilities
  • Manage and coordinate patient care and personnel needs.
  • Manage various personnel actions, including hiring, orientation, performance appraisals, promotions, and scheduling.
  • Collaborate in the development, implementation, and expansion of learning opportunities and skill development.
  • Analyze, develop, and maintain an effective and efficient nursing care delivery system that reflects patient and family needs across the continuum.
  • Communicate and collaborate with multiple disciplines to promote safety and quality.
  • Promote education for patients, patient families, and the community, and participate in direct patient care activities as a targeted strategy for role modeling or information gathering.
  • Collaborate with nursing colleagues within Duke Children's to promote optimal utilization of nursing resources among the various inpatient platforms.
  • Identify clinical operational needs, manage equipment and supplies, and monitor equipment maintenance.
  • Assess the environment and make recommendations to ensure optimal patient comfort, safety, and compliance with various regulatory bodies.
  • Collaborate to determine fiscal requirements, submit budgetary recommendations, and ensure necessary nursing personnel and patient care materials for the provision of care.
  • Cultivate exemplary customer service throughout the organization, promote effective communication skills, and develop and implement processes to enhance clinic operations and practices for ongoing quality improvement.
  • Develop, document, implement, and monitor written policies and procedures.
  • Perform other related duties.
Requirements
  • 3 years of nursing experience required.
  • Bachelor's degree in nursing required.
Preferred Qualifications
  • MSN preferred.
  • Prior management experience, specifically within an inpatient neonatal care setting, highly preferred.
  • Clinical quality management and service management skills.
  • Orientation, accountability, planning, prioritization, and time management.
  • Problem-solving and innovation.
  • Knowledge of budget and financial concerns.
  • Active listening and effective communication.
  • Teambuilding, conflict resolution, and management.
  • Motivating and influencing team members in line with the DUHS Culture Commitments and DUH Mission/Vision.
  • Working knowledge of regulatory requirements, including the North Carolina Nurse Practice Act.
What We Offer

Duke Health offers a comprehensive benefits package, including competitive salary, comprehensive health insurance, retirement savings plan, and paid time off. We also offer opportunities for professional growth and development, as well as a collaborative and supportive work environment.

How to Apply

If you are a motivated and experienced nurse leader who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to our online portal.

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