Dental Assistant Senior

6 days ago

Minneapolis, Minnesota, United States Hennepin County Full time
About the Role

We are seeking a highly skilled and experienced Senior Dental Assistant to join our team at Hennepin County. As a clinical operations lead, you will play a key role in facilitating the smooth operation of our dental clinic, ensuring that our patients receive the highest level of care.

Key Responsibilities
  • Act as a lead worker for dental assistants, assisting with scheduling work assignments, delegating duties, and providing input for staff performance evaluations.
  • Participate in the selection of new staff and provide orientation and training for both new and existing staff.
  • Monitor and order dental supplies, maintaining dental department equipment in accordance with manufacturer's directions and dental department policy and protocol.
  • Monitor patient flow and assist staff to ensure all patient services are rendered appropriately.
  • Fulfill dental assistant absences as needed and assist chairside with diagnostic, oral surgery, fixed and removable prosthodontics, endodontics, pedodontics, and restorative procedures.
  • Support dental assistants in resolving guest concerns and issues.
  • Perform other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
Requirements
  • Completion of an accredited program as a dental assistant and two years or more of experience as a dental assistant.
  • Possession of a valid license by the Minnesota Board of Dentistry.
Preferred Qualifications
  • Experience providing leadership in a clinic or healthcare setting.
  • Experience in healthcare business operations.
  • Providing culturally sensitive care to patients of diverse ages, ethnicities, and countries of origin.
  • Using Dentrix to enter and retrieve Electronic Dental Record (EDR) patient data quickly and efficiently.
  • Maintaining Health Insurance Portability and Accountability Act (HIPAA) security and privacy compliance.
  • Problem-solving complex situations when there is a conflict or ambiguity.
  • Successful completion of a Restorative Functions training program.
  • Knowledge of age-related growth and development principles necessary to provide appropriate service.
  • Ability to respond quickly and effectively to many competing priorities in a fast-paced environment.
  • Help staff develop skills and build their strengths in an ever-changing work environment.
  • Occasionally lift and/or move up to 20 pounds.
  • Sit and/or stand for prolonged periods of time.
  • Prepare, clean, and properly handle dental equipment and instruments.
  • Follow proper Infection Control and Health & Safety procedures.
  • Adhere to Occupational Safety and Health Administration (OSHA) requirements.
  • Demonstrate respect and appreciation for the diversity of co-workers and clients regardless of race, age, gender, disability, values, lifestyle perspectives, or interests.
  • Effectively communicate with department staff, healthcare center staff, patients, interpreters, and the community while maintaining discretion and confidentiality.
Language Skills

Candidates with fluency in another language(s) in addition to English are encouraged to apply. Bilingual candidates who pass a language assessment may qualify for additional bilingual pay and duties.

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