User Support Specialist

3 weeks ago


Bloomington, Illinois, United States Stout Full time
About the Role

We are seeking a highly skilled User Support Analyst to join our team at Stout. As a key member of our IT department, you will be responsible for providing exceptional support to our employees, ensuring that they have the tools and resources they need to succeed.

Key Responsibilities
  • Monitor and respond to Help Desk requests in a timely and efficient manner
  • Provide technical support and troubleshooting for a range of user-centric equipment, including desktops, laptops, and peripherals
  • Collaborate with the CIO, IT Manager, and IT Engineers to develop and implement effective solutions for managing and improving the user experience
  • Contribute to the installation, maintenance, and configuration of Stout workstations, office machines, and other technology devices
  • Identify, research, and resolve high-level technical problems
  • Communicate effectively with management and staff to provide timely and accurate information
Requirements
  • Familiarity with IT concepts, practices, and procedures
  • Ability to handle long-term projects from beginning to end
  • Ability to follow through on multiple projects simultaneously
  • Detail-oriented and team-oriented individual
  • Good communication skills and ability to assist the user support team
  • Sharp learning temperament and ability to keep abreast of the latest industry developments
  • Knowledge of Client Operating Systems, Microsoft Office Suite, Microsoft SharePoint, and other widely used productivity software and tools
  • Knowledge and familiarity with desktop management toolsets, Microsoft O365, Local and Wide Area Networking
What We Offer

At Stout, we offer a comprehensive Total Rewards program that includes competitive compensation, benefits, and wellness programs. We are committed to the personal and professional development of our employees, fostering a diverse and inclusive environment, and promoting a culture of inclusion and equitable treatment of all team members.

We strive to recruit, develop, and retain individuals with an array of talents, ideas, and experiences that propel the entrepreneurial spirit and exceptionalism that drive our success.

Professional Development

We offer ongoing training and learning opportunities, employee resources groups, mentorship programming, and professional designation reimbursement. We believe in timely and proactive performance excellence, ongoing 360 feedback, clear performance expectations at each level, and quarterly check-ins with your manager to ensure you are supported and growing your career.


  • IT Support Specialist

    4 weeks ago


    Bloomington, Illinois, United States Old Dominion National Bank Full time

    Job Title: IT Analyst - Helpdesk SupportJob Summary:We are seeking an experienced IT Analyst to join our team as a Helpdesk Support specialist. As a key member of our IT department, you will be responsible for providing technical support to our employees, resolving technical issues, and implementing solutions to enhance IT performance.Key...

  • IT Support Specialist

    4 weeks ago


    Bloomington, Illinois, United States AUNT MARTHAS HEALTH AND WELLNESS, Inc. Full time

    Aunt Martha's Health and Wellness Job DescriptionAunt Martha's Health and Wellness is committed to delivering exceptional care and wellness services to our communities. We are seeking a highly skilled and dedicated IT Support Specialist to join our team.Job SummaryThe IT Support Specialist will provide technical assistance and support to Aunt Martha's staff,...


  • Bloomington, Illinois, United States ManTech Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at ManTech. As a Technical Support Specialist, you will be responsible for providing technical support and customer service to our organization's users of computer applications and hardware.Key Responsibilities:Provide technical support and customer service to users of...

  • IT Support Specialist

    2 weeks ago


    Bloomington, Illinois, United States AUNT MARTHAS HEALTH AND WELLNESS, Inc. Full time

    Aunt Martha's Health and Wellness is committed to delivering exceptional care and support to our communities. As a key member of our team, the IT Support Specialist will play a vital role in ensuring the smooth operation of our IT systems and services.Key Responsibilities:Provide exceptional customer service to Aunt Martha's staff, resolving IT-related...


  • Bloomington, Illinois, United States BLN24 Full time

    Job Title: User Experience DesignerAt BLN24, we're seeking a skilled User Experience Designer to join our team. As a UX Designer, you'll play a crucial role in helping our clients find solutions to their complex challenges. You'll be responsible for incorporating human-centered principles and design best practices to solve these challenges.Key...


  • Bloomington, Illinois, United States ManTech Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at ManTech. As a Technical Support Specialist, you will be responsible for providing technical support and customer service to our organization's users of computer applications and hardware. You will answer questions regarding system procedures, online transactions,...


  • Bloomington, Illinois, United States U-Haul Full time

    Position Overview:If you have a keen eye for detail, enjoy diverse tasks, and are comfortable working with various technologies, consider joining U-Haul Company as a Technical Support Specialist.In this position, you will oversee all computer and security systems within your designated area, traveling to different locations to maintain equipment and provide...


  • Bloomington, Illinois, United States Syntelligent Analytic Solutions Full time

    Job Title: System Support SpecialistSyntelligent Analytic Solutions, LLC is seeking a highly skilled and experienced System Support Specialist to join our team.Job Summary:We are looking for a talented individual to provide technical support and maintenance for our IT infrastructure, including desktops, mobile devices, networks, and asset management. The...


  • Bloomington, Illinois, United States Procurement Partners LLC Full time

    Job DescriptionAbout UsProcurement Partners is a leading provider of procure-to-pay software solutions for the healthcare industry. Our innovative technology helps organizations automate their purchasing, inventory management, invoicing, and payments processes. About the RoleThis position is responsible for providing advanced technical support to customers...

  • IT Support Specialist

    3 weeks ago


    Bloomington, Illinois, United States Steampunk Full time

    Job Summary:We are seeking a skilled IT Support Specialist to join our team at Steampunk. As a key member of our Chief Information Officer Team, you will be responsible for supporting the internal IT infrastructure and personnel IT technology requirements as the company grows.Key Responsibilities: Build, integrate, and deploy computer technology to new and...

  • IT Support Specialist

    2 weeks ago


    Bloomington, Illinois, United States IDR Healthcare Full time

    Help Desk Analyst Job DescriptionAt IDR Healthcare, we are seeking a skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing exceptional customer service to our employees, resolving incidents, and expediting request fulfillment.Key Responsibilities:Offer remote support via phone using remote desktop...


  • Bloomington, Illinois, United States RMAS Full time

    Job Opportunity:RMAS is seeking a skilled User Experience Designer to provide guidance on the refresh of a current web application initiative. The ideal candidate will have experience with UX/UI templates and knowledge of REACT Software.Key Responsibilities: Provide UX/UI design expertise for the refresh of a current web application initiative Develop and...


  • Bloomington, Illinois, United States Capital One Full time

    About the RoleCapital One is seeking a highly skilled Principal Associate UI/UX Designer to join our team. As a key member of our Design Systems team, you will be responsible for creating innovative and user-centered design solutions that drive business results.Key ResponsibilitiesCollaboration & ConnectionWork closely with technology, product, and business...


  • Bloomington, Illinois, United States U-Haul Full time

    Job Title: Field Computer SpecialistU-Haul is seeking a highly skilled Field Computer Specialist to join our team. As a Field Computer Specialist, you will be responsible for maintaining maximum uptime for computer systems and associated broadband connectivity. You will implement and maintain field computer systems for all entities within the assigned area,...

  • Help Desk Specialist

    3 weeks ago


    Bloomington, Illinois, United States C2 Essentials Full time

    The Help Desk Specialist at C2 Essentials is responsible for providing top-notch user support for our hotline, ensuring seamless interactions with our website users.Key Responsibilities:Provide phone and email support to users, addressing their queries and concerns in a timely and professional manner.Utilize the Help Desk module of our website to track and...


  • Bloomington, Illinois, United States Torin Consulting, Inc. Full time

    Torin Consulting, LLC is seeking a Contract Support Specialist to handle administrative tasks and transactions for USG acquisition officers located in contracting offices throughout the Northern Virginia area.Responsibilities:• Administrative Contract Modifications: The selected candidate will support the execution of administrative modifications to...


  • Bloomington, Illinois, United States Booz Allen Hamilton Full time

    Role OverviewWe are seeking a skilled Identity Management Specialist to join our team at Booz Allen Hamilton. As an Identity Management Specialist, you will play a critical role in maintaining the security of our clients' systems by analyzing identity lifecycles and implementing enterprise-class solutions to manage user privileges.Key ResponsibilitiesAnalyze...


  • Bloomington, Illinois, United States Booz Allen Hamilton Full time

    We are seeking a skilled UX Design Specialist to collaborate with our team in creating exceptional user experiences. In this role, you will leverage your expertise in web design software, wireframing, and UX design tools to advocate for user-centered design changes.Key responsibilities include:Designing intuitive and aesthetically pleasing digital...


  • Bloomington, Illinois, United States M.C. Dean, Inc. Full time

    Help Desk System Specialist 3 Job DescriptionWe are seeking a highly skilled Help Desk System Specialist 3 to join our team at M.C. Dean, Inc. in Tysons, VA. As a key member of our Security and Electronic Systems (SES) business unit, you will be responsible for providing top-notch technical support to our customers.Key Responsibilities:Perform daily systems...


  • Bloomington, Illinois, United States Acclaim Technical Services Full time

    Acclaim Technical Services is a leading language and intelligence services company supporting a wide range of U.S. Federal agencies. We are an Employee Stock Ownership Plan (ESOP) company, which is uncommon within our business sector.We see this as a significant strength, and it shows:ATS is consistently ranked as a top workplace among DC area firms and...