Associate Experience Specialist
3 weeks ago
Company Overview:
Central Garden & Pet Company is committed to providing innovative and trusted products for the pet and garden industries. Our mission is to lead the future of these industries and help lawns grow greener, gardens bloom bigger, pets live healthier, and communities grow stronger.
Job Description:
The Associate Experience Specialist will be responsible for providing exceptional customer service by answering phones, handling customer interactions through our CRM, Salesforce, and resolving complaints quickly. This role will also involve processing orders and credits with high accuracy and efficiency, demonstrating customer satisfaction best practices, and collaborating with other departments to assist in solutions for clients.
Key Responsibilities:
- Phone Support: Handle large volumes of inbound and outbound calls to clients in a professional and courteous manner.
- Order Processing: Process all orders and credits with high accuracy and efficiency.
- Customer Satisfaction: Demonstrate customer satisfaction best practices, including follow-up and notification, to ensure a positive experience.
- Team Collaboration: Collaborate with other departments to assist in solutions for clients and drive business growth.
Requirements:
- Education: College education desired or five years of customer experience.
- Skills: Proven experience in data entry, good written and oral communication skills, active listening skills, detail-oriented, and ability to manage multiple tasks.
Salary and Benefits:
$18.73 - $22.50 per hour depending on experience. Comprehensive Medical, Dental, and Vision Insurance, Free Life and Disability Insurance, Health and Dependent Care Flexible Spending Accounts, 401k with 3% company match and annual employer discretionary contribution, Paid vacation, holidays, and sick time, Employee Assistance Program, Access to thousands of free online courses, Discounts on cell phones, movie tickets, gym memberships, and more, Education Assistance, Referral Program with cash bonus, Access to on-demand pay, Paid parental leave.
-
Customer Experience Associate
3 weeks ago
Sacramento, California, United States Pacific Staffing Employment Specialist Full timeWe are recruiting for a Customer Service Representative at Pacific Staffing Employment Specialist in Sacramento. This is a contract opportunity (approximately 2-3 months). The estimated salary range is $45,000 - $65,000 per year, depending on experience.Job DescriptionThe Customer Service Representative provides first point of contact customer service for...
-
Retail Sales Associate
3 weeks ago
Sacramento, California, United States Uniqlo Co., Ltd. Full timeJob Title: Retail Sales Associate - Customer Experience Specialist**Job Summary:**We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at the Uniqlo Sacramento store. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a...
-
Healthcare Service Specialist
3 weeks ago
Sacramento, California, United States Pacific Staffing Employment Specialist Full timePacific Staffing Employment Specialist seeks a skilled Customer Service Representative to join their team in Sacramento. As a member of this dynamic team, you will play a critical role in delivering exceptional customer experiences.Job RequirementsThis is a contract position that requires approximately 2-3 months of commitment. The successful candidate will...
-
Frontline Support Specialist
5 days ago
Sacramento, California, United States Pacific Staffing Employment Specialist Full timeAbout Pacific Staffing Employment Specialists:Pacific Staffing Employment Specialists is a leading provider of staffing solutions to the healthcare industry. With a focus on building long-term relationships with our clients, we strive to deliver exceptional customer service and innovative staffing solutions. Our team of experts works closely with clients to...
-
Associate Experience Coordinator
3 weeks ago
Sacramento, California, United States Central Garden & Pet Full timeAssociate Experience CoordinatorWe are seeking a skilled Associate Experience Coordinator to join our team in Sacramento, CA. This role is responsible for providing exceptional service to customers and business partners, ensuring seamless interactions through our CRM system, Salesforce. As a key member of our Pet Segment, you will be expected to maintain...
-
Retail Experience Associate
3 weeks ago
Sacramento, California, United States Anthropologie Full timeKey ResponsibilitiesA successful Retail Experience Associate at Anthropologie contributes to driving sales through providing genuine and unique experiences to each customer. This involves building rapport with customers, supporting a selling environment on the sales floor, and utilizing technology to enhance the customer experience.Qualifications- 1+ year of...
-
Customer Experience Specialist
3 weeks ago
Sacramento, California, United States REI (Recreational Equipment Inc.) Full timeREI Co-op is seeking a Seasonal Store Sales Specialist to join our team!About the RoleWe're looking for an enthusiastic and knowledgeable individual to help create better outdoor experiences for our customers. As a Seasonal Store Sales Specialist, you will be responsible for sharing knowledge, giving recommendations, and engaging with customers every...
-
Global Experience Specialist
3 weeks ago
Sacramento, California, United States TravelAgility Full timeJob Description: We are seeking a highly motivated and organized individual to join our team as a Remote Travel Specialist. In this role, you will be responsible for researching and booking travel arrangements for clients, including flights, accommodations, and activities. You will also provide exceptional customer service and support to ensure a smooth and...
-
Sales Associate
6 days ago
Sacramento, California, United States Anthropologie Full timeJob DescriptionWe are seeking a highly skilled and enthusiastic Seasonal Sales Associate to join our team at Anthropologie. As a key member of our sales floor team, you will be responsible for delivering an exceptional customer experience, driving sales, and contributing to a positive store environment.Key Responsibilities:Provide personalized service to...
-
Customer Experience Associate
1 month ago
Sacramento, California, United States The Melting Pot Full timeJob SummaryWe are seeking a highly motivated and team-oriented individual to join our team as a Customer Experience Associate at The Melting Pot in midtown Sacramento. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest experiences and ensuring the overall success of our dinner-only restaurant.
-
Customer Experience Associate
3 weeks ago
Sacramento, California, United States WS Management Full timeJob SummaryWe are seeking a highly skilled and motivated individual to join our restaurant team as a Customer Experience Associate. In this role, you will be responsible for providing top-notch service to our guests, working collaboratively with our kitchen team to ensure seamless food delivery, and maintaining a clean and safe environment for our guests.
-
Customer Experience Associate
3 weeks ago
Sacramento, California, United States Balance Staffing Full timeJob OverviewWe are seeking a highly skilled Customer Experience Associate to join our team at Balance Staffing. This role involves providing exceptional customer service, addressing inquiries, and resolving issues in a timely and professional manner.As a key member of our team, you will be responsible for fostering strong relationships with clients,...
-
Customer Experience Specialist
3 weeks ago
Sacramento, California, United States Instant Cellular Full timeWe're looking for a Customer Experience Specialist to join our team at Instant Cellular. As a specialist, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective communication and relationship-building skills.Responsibilities:Build strong relationships with customers and provide personalized support...
-
Member Experience Specialist
1 month ago
Sacramento, California, United States Sam's Club Full timeAbout the Job:Sam's Club is seeking a highly skilled and dedicated Member Experience Specialist to join our team. As a Member Experience Specialist, you will be responsible for providing exceptional customer service to our members, assisting with their purchases, and resolving any issues that may arise during the purchasing process.The ideal candidate will...
-
Customer Experience Associate
5 days ago
Sacramento, California, United States 24 Hour Fitness, INC. Full timeAre you passionate about helping others achieve their fitness goals? Do you have excellent communication skills and a customer-focused approach? If so, we want to hear from you!As a Customer Experience Associate at 24 Hour Fitness, you will be responsible for delivering an exceptional customer experience to all guests and members. This includes developing...
-
Client Experience Specialist
6 days ago
Sacramento, California, United States Disability Solutions Full timeCompany Overview">Disability Solutions is a leading provider of disability services, dedicated to empowering individuals with disabilities to live independently and achieve their full potential.">About the Job">We are seeking a skilled Client Experience Specialist to join our team. As a Client Experience Specialist, you will be responsible for delivering...
-
Customer Experience Associate
4 weeks ago
Sacramento, California, United States Domino's Pizza LLC Full timeJob DescriptionAt Domino's Pizza LLC, we're looking for a dedicated Customer Experience Associate to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience with our brand.In this role, you will:Greet customers and create a welcoming atmosphere...
-
Customer Experience Associate
3 weeks ago
Sacramento, California, United States Cost Plus World Market Full timeJob Description:Cost Plus World Market is seeking a highly skilled Customer Experience Associate to join our team. As a key member of our sales floor team, you will be responsible for creating memorable customer experiences, maintaining a high level of store organization, and operating a cash register with accuracy and efficiency.Main Job...
-
Wilderness Restoration Specialist
4 weeks ago
Sacramento, California, United States American Conservation Experience - CREW Full timeWilderness Restoration Specialist**About the Job:**We are seeking a Wilderness Restoration Specialist to join our Pacific West crew.This role involves working on projects including ecological restoration, habitat improvement, and trail maintenance and construction.Schedule: Project schedules vary greatly, but typically members serve 8 days on/ 6 days off or...
-
Pizza Delivery Experience Associate
3 weeks ago
Sacramento, California, United States Domino's Pizza LLC Full timePizza Delivery Experience Job SummaryWe are looking for a talented individual to join our team as a Pizza Delivery Experience Associate at Domino's Pizza LLC. In this role, you will interact with customers, take orders, and contribute to a positive atmosphere in the front of the store.About the Position:Interact with customers in a friendly and professional...