Restaurant Operations Manager
4 days ago
At Miguel's Jr. - 31 Santa Ana, we're seeking an experienced Assistant General Manager to lead our Front and Back of the House operations.
About the JobThis is a dynamic role that requires strong leadership skills, excellent communication, and problem-solving abilities. As AGM, you will work closely with the General Manager to drive combined team performance towards daily excellence in execution and great guest service.
The ideal candidate will have at least 2 years of experience in a previous supervisory/management role with QSR and some if not total P&L responsibilities/impact. They will also possess proven ability to lead, manage, and motivate a team, as well as proficiency in oral and written communication to effectively be a team leader and member.
Key Responsibilities- Drive combined team performance in BOH and FOH towards daily excellence in execution and great guest service.
- Create a positive spirit of pride and fellowship across the team and in the work environment to promote sales and retention of top talent with the support of the GM.
- Promote guest service proactively and represent the company on guest recovery regarding restaurant-level issues/complaints.
- Work with the GM to actively solicit, interview, and select top talent from a pool of external, internal, and referred candidates to fulfill current and future needs.
- Understand and help manage the financial and operational performance of the business to meet and exceed its goals/metrics.
We offer a competitive salary of $60,000 per year, plus benefits including paid time off (PTO) and paid sick leave (PSL), low-cost insurance benefits, company-paid life insurance, and a 401(k) plan with up to 4% company match.
Additionally, we offer one year anniversary day, free employee shift meal, and opportunities for career advancement and professional growth.
Requirements- High School Diploma or Equivalent
- Must have at least 2 years of experience in a previous supervisory/management role with QSR and some if not total P&L responsibilities/impact.
- Proven ability to lead, manage, and motivate a team.
- Proficiency in oral and written communication to effectively be a team leader and member.
We are committed to providing a safe and healthy work environment, adhering to strict sanitation standards and regulations. If you are passionate about delivering exceptional customer service, leading high-performing teams, and contributing to a dynamic and fast-paced work environment, we encourage you to apply for this exciting opportunity.
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