Youth and Family Support Specialist

4 weeks ago

Minneapolis, Minnesota, United States YMCA of the USA Full time
Job Summary:

The Youth and Family Support Specialist is responsible for providing support and assistance to youth and families in need. This includes connecting them with resources and services, providing information and referrals, and facilitating connections to medical services and other community resources.

Key Responsibilities:
  • Verify the family and/or participant's eligible status and assist in completing the FWI.
  • Assist in providing connections to resources in the community and to the Resettlement Network to help identify direct social services, resources, and community connections based on the FWI.
  • Help with connection to Resettlement Network partners and refer participants to Family Assisters locally, provide information about local schools and immediate assistance such as with reading school papers and notices, after-school homework help as needed.
  • Facilitate connections for school-aged youth including after-school activities such as academic support, sports, arts, cultural, leadership and employment programming.
  • Facilitate connection to medical services if the need is immediate with culturally appropriate and accessible health care providers as well as to a Resettlement Network partner connection.
  • Assist families to read mail, understand bills, and the details of these such as school information, bills, invitations, junk mail.
  • Assist with applications for local opportunities for youth and families such as youth programs sign-up, scholarship application, summer camp, etc.
  • Connect refugee families with appropriate social groups, activities and programs that will help with ongoing support after RSS services are completed including recreation opportunities, mentor programs, community education classes, etc.
  • Provide information about community events, recreational activities, social activities that connect them to their community.
  • Assist with applications that fall outside of the Resettlement Network scope such county paperwork, renewal housing applications, reading mail pertaining to housing communications, or emergency assistance support; childcare, transportation, applications, response to notices, and advocating for community resources.
  • Follow-up with participants to ensure effective outcomes of assistance provided. Progress data entered MRIS as needed.
  • May provide work direction to team members, interns and volunteers as needed.
  • Perform administrative duties to support the program as needed.
Requirements:
  • Bachelor's Degree in related field (such as Human Services, Social Work, Corrections or Youth Development) or equivalent life experience.
  • Minimum of 2 years of experience working in youth development to preferably include case management, working with diverse, low income and at-risk youth or related human service experience.
  • Demonstrated professionalism in the areas of time management, communication.
  • Ability to effectively problem solve utilizing all resources available.
  • Must be able to work in an independent and self directed manner.
  • Experience working with diverse populations.
  • Basic computer skills including Microsoft office suite (Word and Excel).
  • Ability to obtain CPR, First Aid, AED certification with the first 30 days of employment.
  • Ability to transport youth to meetings and activities, if applicable.
Preferred Qualifications:
  • Multilingual.
  • Prior fundraising experience.
Work Conditions:

Ability to perform a variety of physical activities with program participants which may include but are not limited to walking, standing for long periods of time, running, throwing and lifting up to 50lbs.

Ability to travel locally to attend meetings.

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