Youth and Family Support Specialist

3 weeks ago

Minneapolis, Minnesota, United States YMCA of the North Full time
Job Description

The YMCA of the North is seeking a dedicated Youth and Family Support Specialist to support the Stable Homes, Stable Schools Program.

The Stable Homes, Stable Schools (SHSS) program provides comprehensive support to families experiencing or at risk of homelessness, focusing on housing stability, education, and family well-being.

Family Support Specialists play a key role in delivering individualized case management and housing support services, including life coaching, tenancy support, and connections to community resources.

Specialists work closely with families to address barriers to stability, such as housing insecurity, employment, and access to education.

With a strengths-based and trauma-informed approach, the program helps families set and achieve goals, maintain stable housing, and promote academic success for children.

This collaborative effort involves partnerships with local schools, Minneapolis Public Housing Authority, and community organizations to ensure holistic, family-centered support.

Responsibilities
  • Verify the family and/or participant's eligible status and assist in completing the FWI.
  • Assist in providing connections to resources in the community and to the Resettlement Network to help identify direct social services, resources, and community connections based on the FWI.
  • Help with connection to Resettlement Network partners and refer participants to Family Assisters locally, provide information about local schools and immediate assistance such as with reading school papers and notices, after-school homework help as needed.
  • Facilitate connections for school-aged youth including after-school activities such as academic support, sports, arts, cultural, leadership and employment programming.
  • Facilitate connection to medical services if the need is immediate with culturally appropriate and accessible health care providers as well as to a Resettlement Network partner connection.
  • Assist families to read mail, understand bills, and the details of these such as school information, bills, invitations, junk mail.
  • Assist with applications for local opportunities for youth and families such as youth programs sign-up, scholarship application, summer camp, etc.
  • Connect refugee families with appropriate social groups, activities and programs that will help with ongoing support after RSS services are completed including recreation opportunities, mentor programs, community education classes, etc.
  • Provide information about community events, recreational activities, social activities that connect them to their community.
  • Assist with applications that fall outside of the Resettlement Network scope such county paperwork, renewal housing applications, reading mail pertaining to housing communications, or emergency assistance support; childcare, transportation, applications, response to notices, and advocating for community resources.
  • Follow-up with participants to ensure effective outcomes of assistance provided.
  • Progress data entered MRIS as needed.
  • May provide work direction to team members, interns and volunteers as needed.
  • Perform administrative duties to support the program as needed.
Requirements
  • Bachelor's Degree in related field (such as Human Services, Social Work, Corrections or Youth Development) or equivalent life experience.
  • Minimum of 2 years of experience working in youth development to preferably include case management, working with diverse, low income and at-risk youth or related human service experience.
  • Demonstrated professionalism in the areas of time management, communication.
  • Ability to effectively problem solve utilizing all resources available.
  • Must be able to work in an independent and self directed manner.
  • Experience working with diverse populations.
  • Basic computer skills including Microsoft office suite (Word and Excel).
  • Ability to obtain CPR, First Aid, AED certification with the first 30 days of employment.
  • Ability to transport youth to meetings and activities, if applicable.

This position requires driving. To drive on behalf of The YMCA, candidates must have a valid driver's license, be able to pass a criminal and motor vehicle background check and maintain personal insurance at the levels of $100,000 Bodily Injury/Per Person and $300,000 Bodily Injury/Per Accident.

Job offer is contingent on having these requirements.

The salary for this position starts at $18.05 hourly. We take into consideration an individual's background and experience in determining salary; therefore, base pay offered may vary considerably depending on job-related knowledge, skills, and experience.

The compensation package includes a wide range of other benefits and earned time off that vary depending on part-time or full-time status.

We value and respect diversity and choose to be inclusive through our acceptance of all.

The YMCA of the North is committed to the work and everyday practices of eliminating disparities and eradicating unjust systems to become a multicultural, anti-racist and anti-oppressive organization.

YMCA of the North team members and volunteers must exemplify the association's mission, vision and values of caring, equity, honesty, respect and responsibility.

We will continually conduct institutional racism and oppression review of our policies, procedures and practices in recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; layoffs; terminations; and the ongoing development of a multicultural, anti-racist and anti-oppressive work environment and culture that promotes equity and respect for the human dignity of all.

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