Practice Referral Development Expert

2 weeks ago


Southbury, Connecticut, United States Easter Seal Rehabilitation Center Full time
Job Summary

The Practice Referral Development Specialist plays a vital role in the Center for Better Hearing's success by developing and maintaining relationships with referring providers and new patient development outreach. This part-time position requires a self-motivated individual with excellent communication skills and proficiency in multiple computer applications.

Key Responsibilities
  • Physician Outreach: Deliver regular messaging to patients and the medical community through social media, virtual, and in-person activities.
  • Represent and promote the Center for Better Hearing's image and services through various marketing functions.
  • Identify and target practices in the service area to develop and sustain key business relationships and new referral opportunities.
  • Develop and maintain strong service relationships with primary care and specialty physicians through virtual meetings and/or scheduled site visits.
  • Develop and build physician/provider and referral coordinator loyalty, drives practice engagement, and strengthens the organizational-practice relationship.
  • Organize and execute activities to promote referral and relationship development that results in optimal service line utilization.
  • Report on progress in building referrals and managing provider relationships.
  • Develop, coordinate, and implement educational programs to be presented by the clinical staff to the medical and general community.
  • Maintain customer satisfaction as it relates to referrals and communicate service problems to the director.
Requirements
  • Self-starter who is able to set priorities and meet deadlines with minimal oversight.
  • Excellent oral and written communication skills, maturity of judgement, even temperament.
  • Must have proficiency in multiple computer applications, including Microsoft office applications, and social media platforms.
  • This position may be authorized to have access to protected Health Information (PHI) to perform specific job duties.


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