Practice Referral Development Expert
2 weeks ago
The Practice Referral Development Specialist plays a vital role in the Center for Better Hearing's success by developing and maintaining relationships with referring providers and new patient development outreach. This part-time position requires a self-motivated individual with excellent communication skills and proficiency in multiple computer applications.
Key Responsibilities- Physician Outreach: Deliver regular messaging to patients and the medical community through social media, virtual, and in-person activities.
- Represent and promote the Center for Better Hearing's image and services through various marketing functions.
- Identify and target practices in the service area to develop and sustain key business relationships and new referral opportunities.
- Develop and maintain strong service relationships with primary care and specialty physicians through virtual meetings and/or scheduled site visits.
- Develop and build physician/provider and referral coordinator loyalty, drives practice engagement, and strengthens the organizational-practice relationship.
- Organize and execute activities to promote referral and relationship development that results in optimal service line utilization.
- Report on progress in building referrals and managing provider relationships.
- Develop, coordinate, and implement educational programs to be presented by the clinical staff to the medical and general community.
- Maintain customer satisfaction as it relates to referrals and communicate service problems to the director.
- Self-starter who is able to set priorities and meet deadlines with minimal oversight.
- Excellent oral and written communication skills, maturity of judgement, even temperament.
- Must have proficiency in multiple computer applications, including Microsoft office applications, and social media platforms.
- This position may be authorized to have access to protected Health Information (PHI) to perform specific job duties.
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