Accounts Collection Specialist
4 days ago
Company Overview: Aaron's is a retail chain that offers customers the opportunity to rent-to-own furniture, appliances, and electronics.
Salary: Estimated salary range is $14.25 - $15.00 per hour.
Job Description: As an Accounts Collection Specialist, you will be responsible for building relationships with customers over the phone and face-to-face to help them understand the benefits of timely lease agreement renewal payments.
Required Skills and Qualifications: To succeed in this role, you should have strong multi-tasking, organizational, negotiation, and persuasion skills. You must also be able to connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations.
Benefits: This position is eligible for incentive pay based on performance, and as a member of the Aaron's team, you will have the opportunity to make a real difference in the lives of others and create strong personal connections.
Others: Responsibilities include maintaining updated customer information in the store computer system, documenting all customer payment appointments, and assisting the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals. You will also be required to safely operate company vehicles and assist the Sales Team as needed.
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Account Representative
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