Customer Service Representative
2 days ago
Lexus of Winter Park, a leading luxury dealership in Central Florida, is seeking a professional and enthusiastic receptionist to join our elite team. As a receptionist, you will be the first point of contact for our guests, providing exceptional customer service and creating a warm and welcoming atmosphere.
Key Responsibilities:- Answering Calls: Respond to all incoming calls in a courteous and professional manner, ensuring that our guests feel valued and supported.
- Greeting Guests: Welcome all visitors with enthusiasm and warmth, making them feel at ease and comfortable in our dealership.
- Customer Management: Enter guest information into our customer management system, ensuring accurate and up-to-date records.
- Reporting: Prepare and maintain Excel prospect tracking reports, providing valuable insights into our customer interactions.
- Experience: Previous receptionist or customer relations experience in a retail or hospitality environment is essential.
- Organization: Possess superior organization skills, with the ability to handle multiple tasks simultaneously and maintain a high level of productivity.
- Flexibility: Be able to work in a fast-paced environment, maintaining a positive attitude and adapting to changing circumstances.
- Professionalism: Possess a pleasant demeanor and professional appearance, reflecting positively on our dealership.
- Technical Skills: Have a working knowledge of Excel and be able to use it effectively in your role.
- Schedule: Be able to work a flexible schedule, including evening hours up until 9pm and Saturday and Sunday hours.
- Benefits: Comprehensive benefits package, including BCBS FL Healthcare, Dental, Vision, and 401(k) retirement plan.
- Insurance: Allstate's Life, Accidental Death & Dismemberment, and Disability Coverage.
- Time Off: Vacations and holidays, including Christmas Day, Thanksgiving Day, Labor Day, Memorial Day, July 4th, and New Year's Day.
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Customer Service Representative
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Insurance Customer Service Representative
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